I have to write a paper about office automation and group collaboration for school but no matter what i read i still don’t get it. can someone please explain it in the simplest terms possible with and example? Thank You.
Automation is taking a job that a person used to do manually and having technology do it. As a broad example, an ATM is automated. It used to be that people HAD to go and see a teller whenever they wanted to deposit or withdraw money. Now, they can do it at an ATM (short for Automated Teller Machine). This creates efficiencies for the organization in that it saves on the labor it takes to keep up the customer service. However, it usually generates work on a different end. In this example, the organization now needs to hire someone to maintain the ATM, put money in it, take money out of it and balance it to make sure there is not missing or extra money. But this workload is much more efficient because it does not take as much labor to do this as it does to help every single customer that comes into the bank. (By the way, labor is usually the highest cost for any organization.)
As for office automation, think of it as taking a manual office process and having technology do it. In an office, any computer software that crunches numbers is a really good example. I am in HR so I will use a classic HR example: payroll.
It used to be that back in the day, a company would need a whole team of Payroll people to manually calculate employees’ wages, taxes, benefits, etc. (The list goes on and on….) It is such a long process that one person could not possibly handle it alone. Now with automation, there are many payroll software packages that can calculate all of these things based on various percentages. One person can handle it because all they need to do is make sure that things like hours are entered correctly and make sure everything balances at the end. They don’t actually have to crunch every single number for every single employee. Just think, if a person has to crunch 20 different numbers for each employee and there are 100 employees, this could take a really loooong time…. However, if they have software that can do the nitty gritty and they just have to oversee it and make sure things are correct, that sure does save a lot of time.
I really hope that this helps you, but you may have to do additional research. Good luck!Microsoft Office 2010
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