Configuring Your Desktop/Mobile Email Client for Office 365

 

Configuring Your Desktop/Mobile Email Client for Office 365

This page provides links to documentation on how to configure your email client to access Office 365. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.

Exchange Versus IMAP

There are several advantages to setting up your email client to use Exchange rather than IMAP settings. Exchange only requires that you provide your email address and password for set up; IMAP, however, requires additional server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.

At this time, ITS supports both methods of setting up your account.

Setting Up an Office 365 Account Using Exchange

For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Setting Up an Office 365 Account Using IMAP

Below you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client.

IMAP Server Settings

The following are the incoming and outgoing IMAP server settings for Office 365.

Setting IMAP (incoming) SMTP (outgoing)
Server Name outlook.office365.com smtp.office365.com
Port Number 993 587
Encryption Method SSL TLS

The following Microsoft links provide step-by-step information on how to connect your email client to Office 365 using the IMAP protocol.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Getting Help

For assistance configuring your email client for Office 365, please contact the ITS Customer Support Center.

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Microsoft Office 2010
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