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Announcement: PC Computer Repairs NYC

Computer Repair, Maintenace, Installation, Web Design and Tech Support – New York City, NY

When it comes to servicing your computer, we strive to provide business and home MAC and PC users in NYC Manhattan and Brooklyn with a service oriented experience. All of our service professionals are Microsoft Certified MCPs. We provide small business to medium business, home, house calls, onsite and off site dropoff computer repair NYC.

For small businesses the experts at b4computers can:

  • Setup Microsoft Windows Server domain and workgroup networks
  • Repair Microsoft Windows Server 2003, 2008 and 2012 operating systems
  • Setup, upgrade and repair Dell, HP, IBM, Lenovo and other servers
  • Provide secure internet access through a VPN LAN
  • Setup a business network with domain configured windows server environment

For business and home the experts at b4computers can:

  • Perform the service and repair at your business, home, or you can come to us
  • Fix problems encountered with all standard hardware and software for server, desktop, tower, laptop, notebook, and netbook.
  • Provide service to install, Windows upgrade and repair for Microsoft Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.
  • We repair and are experienced with all manufacturers such as Apple, Dell, HP, Lenovo, Sony, IBM, ThinkPad, Vaio, Toshiba, Mac, Macbook, Macbook Pro, iMac and others.
  • Upgrade and repair laptop, desktop and tower computers
  • Repair cracked laptop screen, dim or flickering LCD screens for laptops and LCD monitors
  • Update your operating system with fixes, drivers, and security updates
  • Train you on how to operate your computers and keep them updated so you encounter fewer problems
  • Computer hardware and software upgrade advice
  • Configure the software to enable us to service your computers remotely
  • Setup secure and encrypted wireless networks
  • Extend wireless networks to reach all rooms and spaces
  • Service your computers with privacy and confidentiality in mind
  • Hard drive data recovery

We do not sell any parts directly to the client. Parts can be purchased by the client or we can purchase it for you to perform the repair. What it costs us to acquire the part is what you pay.

Onsite in home PC computer repair service is at $75 per hour plus parking if applicable.
Onsite business workstation and server computer repair service is at $90 per hour plus parking if applicable.

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

Virus removal NYC, Malware removal  Manhattan, Adware Removal Brooklyn

In the early age of computers viruses would try to display a message on your screen, delete your files and break the operating system. Now most viruses are trying to make money off of you. They do this with

Google ads that either you click on or they get paid simply showing the ad. We can remove the virus and repair your computer so its safe to use and with restored performance. You can get a virus from an email attachment, adobe flash, java, website and programs you download. We provide virus removal services in Manhattan Brooklyn New York. We can provide this service at your business and home or you can drop off your computer in New York City.

There are many types of computer viruses:

Boot sector virus – Infects your hard drive and works in the background.

Browser Hijacker –
Infects Internet Explorer, Firefox and Chrome redirects the page you want to visit to an advertisement website page. When you search on Google changes the search result with new links that redirects to ads. Changes your home page to a fake search page. It also can display pop ups

Polymorphic Virus – Evades antivirus utilities by changing its own program to prevent detection.

Resident Virus – Loads a side virus that restores the main virus when deleted

Rootkit Virus – Invisible virus that hides and runs in the background

Trojan Virus – Gets installed when loading a program or utility you want

Keylogger Virus – Records your passwords and sends them back to virus creator

Ransomware – Stops you from using your computer until you pay with a green dot MoneyPak. This shows up in many forms like the FBI computer virus

Worm – Is a virus program that copies and multiplies itself by using computer networks

Fake Antivirus – Logos and images look almost like the real thing. They run a fake scan then displays a result page of all the viruses it found. Then asks you to purchase the program to remove them.

Spyware / Adware – tracking and storing Internet users’ movements on the Web and serving up pop-up ads to Internet users.

If you would like more information on all the different types of viruses out there click below.

http://en.wikipedia.org/wiki/Computer_virus

Terms & Regulations

Scheduling
Our schedule changes daily, depending on other clients, traffic conditions and public transportation. You should allow us a one hour margin from your appointed time. If we schedule for 5:00pm, we might arrive as late as 6:00pm, but we always try our best to be punctual

Time = Money
When your technician comes over, please remember that time is money. Although we work very fast, we are not psychic and can never be 100% sure how much time a certain task could take. The charge is by an hourly rate, even if it takes 4 hours to do something you thought would take only 2 hours.

One Hour Minimum
The first charge is always for arriving/traveling and the first hour of work. Even if your problem is fixed after 9 minutes, you will still have to pay for the entire hour. After the first hour, charges will be made for parts of an hour (for example, 2 hours and 10 minutes).

Payment
We accept cash or checks (with a preference for cash). If you are a business, we can invoice you, and set up a time to be paid. For remote/online service, we accept payment through PayPal.com or Google Checkout.

Coverage Area
Since this is New York, most of our traveling takes place on public transportation, which means that if you live too far from the city, there will be an extra charge for the first hour (the hour that includes the traveling fee).

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

rates-office365-pc

 

Microsoft Office 2010
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15 quotes from self-made billionaires that will change your outlook on money

What You Respect, you will attract. Respect is needed for excitement. Excitement is needed for your energy. Energy is needed for completion of your dreams and goals…..
Your beliefs about money can play a huge role in whether or not you finish rich.  So why not look to those who have been there, done that for inspiration?  Business Insider rounded up quotations about money from self-made billionaires that will shift your perspective on business, investing, and success.  From investor Warren Buffett to Continue reading 15 quotes from self-made billionaires that will change your outlook on money

http://community.office365cloudsupport.com/seo-page-rank/15-quotes-from-self-made-billionaires-that-will-change-your-outlook-on-moneyMicrosoft Office 2010

Polycom Cx5000 Unified Conference Station For Microsoft Lync (Amazon) Amazon Logo

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Microsoft Surface (32gb) (Amazon) Amazon Logo

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+ 11 others available from Amazon
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$278.00

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Microsoft Software Office Home And Business 2010 English Pc Attach Key Product Key Card For 1pc (Amazon) Amazon Logo

$219.69

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Microsoft Office Home & Student 2010 - 3pc/1user (disc Version) (Amazon) Amazon Logo

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Microsoft Office Home & Business 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

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Go! With Microsoft Office 2010, Vol. 1, And Student Videos (Amazon) Amazon Logo

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Microsoft Office Home & Student 2010 - 3pc/1user [download] (Amazon) Amazon Logo

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Microsoft Office Home & Student 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

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Todays News: Internet outage in Germany blamed on failed botnet attack

Chloe Louise Smith, 26, from Nottingham, England, uses her phone to buy plane tickets, but prefers a laptop since she can type faster. Photo by Ben Fox Rubin/CNET

Chloe Louise Smith, 26, from Nottingham, England, uses her phone to buy plane tickets, but prefers a laptop since she can type faster. Photo by Ben Fox Rubin/CNET

Todays News: Internet outage in Germany blamed on failed botnet attack

Deutsche Telekom says 900,000 customers were affected by the attack, the second such offensive in two months.

Internet outage in Germany blamed on failed botnet attack

A failed attempt to hijack consumer routers is being blamed for a series of network outages that left hundreds of thousands of people in Germany without internet service this weekend.

Around 900,000 Deutsche Telekom customers of the German telecommunications giant’s 20 million customers were affected by the outages, which began Sunday and lingered into Monday, the company said in a statement. The attack was designed to quietly recruit the devices for a wider offensive, the second such large-scale attack on internet-connected devices in little more than a month, the company said.

Keep that Internet – Antivirus software running in High Gear to keep your systems protected.  Firewall up and McAfee LiveSafe shields up. I am currently using the Malwarebytes – Anti Malware software to protect my computer equipment…

“The attack attempted to infect routers with a malware but failed, which caused crashes or restrictions for 4 [percent] to 5 percent of all routers,” the company said in a statement. “This led to a restricted use of Deutsche Telekom services for affected customers.”

The company said it is rolling out a software update to fix the issue. It also recommended that customers temporarily disconnect their routers from their power source to reboot them free of the malware.

A similar attack occurred in late October, when hackers used what’s known as a distributed denial of service attack (DDoS) — conscripting hordes of internet-connected devices like computers, routers and security cameras into a botnet that left dozens of popular websites inaccessible for several hours.

Buying stuff on your phone still sucks. Here’s why

Buying stuff on your phone still sucks. Here’s why

On a Friday this month in Manhattan’s Madison Square Park, I chatted with a handful of people about what it was like for them to buy T-shirts, toothpaste or TVs on their phones. I got an earful.

“It’s difficult to move around and look for other options,” Munaf Tinwala, a 42-year-old chemical engineer from Long Island, told me.

“It’s just a hassle,” 22-year-old Macarena Dawson, of Queens, said.

The most striking aspect: This was the exact thing I heard from consumers last year. Despite the tech industry racing to build self-driving cars and colonize Mars, it continues to fail at the far simpler task of making it easy to purchase toilet paper on your phone.

As phones become the next big platform for retail, nailing the shopping experience on these small screens is critical for consumers, merchants and payment companies. Better mobile browsing and purchasing could change buying habits, speeding up the shift of spending from physical stores to digital.

Adobe predicts phones will be the leading electronic device for purchasing in the US by early 2018; it’s the PC, by far, today. When that switch happens, it could allow you to buy just about anything in a flash during a moment of downtime on the phone. But it may mean you’re likely to spend even more time with Amazon or eBay, ignoring more traditional retailers that haven’t invested in mobile.

“I think over time, what you will definitely see is the mobile phone and mobile platforms will be the predominant way to pay,” Jennifer Bailey, vice president of Apple Pay, said in an interview earlier this month.

Mobile shopping still stinks

For now, though, buying stuff on a phone is often terrible, so at least for this Cyber Monday you’re likely still buying stuff on a laptop, with its big screen and full physical keyboard.

While people are buying on mobile websites and apps a lot more — up 65 percent from last year — consumers are three times more likely to complete a purchase on a PC than a phone, according to an Adobe mobile retail report released last month. That’s resulted in PCs bringing in 75 percent of retailers’ online sales this year, versus just 16 percent from phones, the report said. (Overall, e-commerce still accounts for less than 10 percent of US retail sales.)

To consumers, phone screens are too small, pinch-to-zoom features aren’t available in mobile apps, it’s hard to find things easily, and checkout using that tiny touchscreen keyboard is a pain. When people do buy on mobile, they make smaller purchases than on desktops, Adobe found.

“You’re not shopping, you’re buying,” said Tamara Gaffney, an analyst at Adobe Digital Insights. “That’s a really big problem.”

Retailers stand to lose billions of dollars in sales if they don’t get their act together, Adobe said. And consumers will continue to be frustrated when trying to buy.

Just wait another year. OK, maybe longer

You can look ahead to a better shopping experience, even if it takes a few years.

“There’s still a lot of work that’s left to be done,” said Matt Barr, Mastercard’s senior vice president for digital payments. “But there’s clearly a light at the end of the tunnel.”

eBay said it’s adding more organization, personalization and comparison shopping tools to its catalogue of over 1 billion ever-changing listings. That should help the e-retailer fill mobile screens with more relevant information for each shopper.

Amazon is also decluttering its app to make the experience as simple and “glance-able” as possible, said Amazon spokeswoman Angie Newman. Both e-commerce heavyweights are pushing mobile notifications to encourage customers to keep opening their apps.

Buying even more from Amazon

Since most retailers don’t have popular apps with your saved personal information or big teams of mobile software developers, big e-retailers like Amazon and eBay could have a huge leg up on the competition as mobile grows in importance. Amazon already has a massive lead on desktop.

There are several efforts involving checkout that might help all those mobile dollars spread around to more merchants. Apple Pay and PayPal are quickly expanding their mobile-payments services to more apps and mobile sites, making it easier to complete purchases. Google’s Android Pay, Mastercard’s Masterpass and Visa Checkout offer similar services, though all these options need to grow to get broad mobile appeal.

This work is starting to pay off, with this Black Friday marking the first day in US retail history to hit over $1 billion in sales from phones and tablets.

“We think the momentum is fantastic and we believe it will continue,” Bailey, of Apple Pay, said.

Other features coming from eBay and Amazon, like personalization or voice shopping, will be harder for traditional retailers to replicate. Still, some smaller sellers are getting better at the mobile game, offering attractive apps that use big pictures, app-exclusive items and easy browsing to entice customers.

Back on the street in Manhattan, Robert Broadbent, a 29-year-old from Brooklyn, clicked through the JackThreads men’s clothing app, which he said was fun to shop even if he wasn’t looking to buy anything.

“The mobile apps have to offer something better than a desktop,” he said. “Give me a reason to go on there.”

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How to Start Facebook Live Video using iPhone

How to Use the New Live Video on Facebook for iPhone
Andre Da Costa | February 16, 2016 in How-To

Some of the hottest new apps to come on the smartphone scene are Twitter’s Periscope and Meerkat; these apps let you live stream video to your followers. Twitter is even beginning to integrate Periscope live streams into the social network platform. For some, it’s more of a headache, since it will be one more thing that you have to avoid auto-loading in your timeline.
Facebook is jumping on this trend with their own version of live streaming which was recently launched for iPhone and other iOS devices. Thankfully, my local cellular carrier provides subscribers with free access to Facebook, Twitter, and Instagram without affecting data use. I have had the opportunity to check out the feature for a few weeks and enjoy it.

Be ready to share the word in and out of season, bring forth the word of truth that will change the present moment and by faith a person, a family a Nations destiny future forever.

Peter Coach 646-383-4680

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How to Start Facebook Live Video using iPhone

How to Use the New Live Video on Facebook for iPhone
Andre Da Costa | February 16, 2016 in How-To

Some of the hottest new apps to come on the smartphone scene are Twitter’s Periscope and Meerkat; these apps let you live stream video to your followers. Twitter is even beginning to integrate Periscope live streams into the social network platform. For some, it’s more of a headache, since it will be one more thing that you have to avoid auto-loading in your timeline.
Facebook is jumping on this trend with their own version of live streaming which was recently launched for iPhone and other iOS devices. Thankfully, my local cellular carrier provides subscribers with free access to Facebook, Twitter, and Instagram without affecting data use. I have had the opportunity to check out the feature for a few weeks and enjoy it.

Be ready to share the word in and out of season, bring forth the word of truth that will change the present moment and by faith a person, a family a Nations destiny future forever.

Peter Coach 646-383-4680

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How to Start Menu Troubleshooter in Windows 10

Start Menu Troubleshooter in Windows 10

How to Download and Use Start Menu Troubleshooter in Windows 10

 

information   Information
Microsoft has released a Start menu troubleshooter for Windows 10 that will troubleshoot and hopefully automatically fix your Start menu problems.

This tutorial will show you how to download and use the Start nenu troubleshooter to troubleshoot and automatically fix Start menu problems for your account in Windows 10.

Here’s How:

1. Download the Start menu troubleshooter from Microsoft below.

download

2. Save and run the downloaded startmenu.diagcab file from above.

Note   Note
The Start menu troubleshooter will only run and will not be installed in your Windows 10.

3. Click/tap on the Advanced link in the Start menu troubleshooter. (see screenshot below)

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4. Check the Apply repairs automatically box, and click/tap on Next. (see screenshot below)

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5. The Start menu troubleshooter will now check for problems with the Start menu. (see screenshot below)

Note   Note
The troubleshooter checks for the following issues:

  • If Start Menu & Cortana applications are installed correctly
  • Registry key permission issues
  • Tile database corruption issues
  • Application manifest corruption issues.
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6. If the troubleshooter finds any problems, it will attempt to automatically fix them. You can click/tap on View detailed information to see the troubleshooting report details. (see screenshots below)

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7. When finished, you can close the Start menu troubleshooter.

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Latest Upgrade to Windows 10 with System Center Configuration Manager

Upgrade to Windows 10 with System Center Configuration Manager
Special Summer Windows Upgrade service call now $59 for first hour. 4 hour min. Peter Coach Computer Systems Specialist 631-834-4796

Michael Niehaus|Last Updated: 5/27/2016

IN THIS ARTICLE

Applies to

Windows 10

The simplest path to upgrade PCs currently running Windows 7, Windows 8, or Windows 8.1 to Windows 10 is through an in-place upgrade. You can use a System Center Configuration Manager task sequence to completely automate the process.

Proof-of-concept environment

For the purposes of this topic, we will use four machines: DC01, CM01, and PC0003. DC01 is a domain controller and CM01 is a Windows Server 2012 R2 standard machine, fully patched with the latest security updates, and configured as a member server in the fictional contoso.com domain. PC0003 is a machine with Windows 7 SP1, targeted for the Windows 10 upgrade. For more details on the setup for this topic, please see Deploy Windows 10 with the Microsoft Deployment Toolkit.

figure 1
Figure 1. The machines used in this topic.
Upgrade to Windows 10 with System Center 2012 R2 Configuration Manager
System Center 2012 R2 Configuration Manager SP1 adds support to manage and deploy Windows 10. Although it does not include built-in support to perform an in-place upgrade from Windows 7, Windows 8, or Windows 8.1 to Windows 10, you can build a custom task sequence to perform the necessary tasks.

Create the task sequence
To help with this process, the Configuration Manager team has published a blog that provides a sample task sequence, as well as the original blog that includes the instructions for setting up the task sequence. To summarize, here are the tasks you need to perform:

Download the Windows10Upgrade1506.zip file that contains the sample task sequence and related scripts. Extract the contents onto a network share.

Copy the Windows 10 Enterprise RTM x64 media into the extracted but empty Windows vNext Upgrade Media folder.

Using the Configuration Manager Console, right-click the Task Sequences node, and then choose Import Task Sequence. Select the Windows-vNextUpgradeExport.zip file that you extracted in Step 1.

Distribute the two created packages (one contains the Windows 10 Enterprise x64 media, the other contains the related scripts) to the Configuration Manager distribution point.

For full details and an explanation of the task sequence steps, review the full details of the two blogs that are referenced above.

Create a device collection

After you create the upgrade task sequence, you can create a collection to test a deployment. In this section, we assume you have the PC0003 machine running Windows 7 SP1, with the Configuration Manager client installed.

On CM01, using the Configuration Manager console, in the Asset and Compliance workspace, right-click Device Collections, and then select Create Device Collection. Use the following settings:

General

Name: Windows 10 Enterprise x64 Upgrade

Limited Collection: All Systems

Membership rules:

Direct rule

Resource Class: System Resource

Attribute Name: Name

Value: PC0003

Select Resources

Select PC0003

Review the Windows 10 Enterprise x64 Upgrade collection. Do not continue until you see the PC0003 machine in the collection.

—/-

Table of contents

Upgrade to Windows 10 with System Center Configuration Manager
Michael Niehaus|Last Updated: 5/27/2016

IN THIS ARTICLE

Applies to
Windows 10

The simplest path to upgrade PCs currently running Windows 7, Windows 8, or Windows 8.1 to Windows 10 is through an in-place upgrade. You can use a System Center Configuration Manager task sequence to completely automate the process.
Proof-of-concept environment
For the purposes of this topic, we will use four machines: DC01, CM01, and PC0003. DC01 is a domain controller and CM01 is a Windows Server 2012 R2 standard machine, fully patched with the latest security updates, and configured as a member server in the fictional contoso.com domain. PC0003 is a machine with Windows 7 SP1, targeted for the Windows 10 upgrade. For more details on the setup for this topic, please see Deploy Windows 10 with the Microsoft Deployment Toolkit.
figure 1
Figure 1. The machines used in this topic.
Upgrade to Windows 10 with System Center 2012 R2 Configuration Manager
System Center 2012 R2 Configuration Manager SP1 adds support to manage and deploy Windows 10. Although it does not include built-in support to perform an in-place upgrade from Windows 7, Windows 8, or Windows 8.1 to Windows 10, you can build a custom task sequence to perform the necessary tasks.
Create the task sequence
To help with this process, the Configuration Manager team has published a blog that provides a sample task sequence, as well as the original blog that includes the instructions for setting up the task sequence. To summarize, here are the tasks you need to perform:
Download the Windows10Upgrade1506.zip file that contains the sample task sequence and related scripts. Extract the contents onto a network share.

Copy the Windows 10 Enterprise RTM x64 media into the extracted but empty Windows vNext Upgrade Media folder.

Using the Configuration Manager Console, right-click the Task Sequences node, and then choose Import Task Sequence. Select the Windows-vNextUpgradeExport.zip file that you extracted in Step 1.

Distribute the two created packages (one contains the Windows 10 Enterprise x64 media, the other contains the related scripts) to the Configuration Manager distribution point.

For full details and an explanation of the task sequence steps, review the full details of the two blogs that are referenced above.
Create a device collection
After you create the upgrade task sequence, you can create a collection to test a deployment. In this section, we assume you have the PC0003 machine running Windows 7 SP1, with the Configuration Manager client installed.
On CM01, using the Configuration Manager console, in the Asset and Compliance workspace, right-click Device Collections, and then select Create Device Collection. Use the following settings:
General
Name: Windows 10 Enterprise x64 Upgrade
Limited Collection: All Systems
Membership rules:
Direct rule
Resource Class: System Resource
Attribute Name: Name
Value: PC0003
Select Resources
Select PC0003
Review the Windows 10 Enterprise x64 Upgrade collection. Do not continue until you see the PC0003 machine in the collection.
Deploy the Windows 10 upgrade
In this section, you create a deployment for the Windows 10 Enterprise x64 Update application.
On CM01, using the Configuration Manager console, in the Software Library workspace, right-click the Windows vNext Upgrade task sequence, and then select Deploy.

On the General page, select the Windows 10 Enterprise x64 Upgrade collection, and then click Next.

On the Content page, click Next.

On the Deployment Settings page, select the following settings, and then click Next:
Action: Install
Purpose: Available
On the Scheduling page, accept the default settings, and then click Next.
On the User Experience page, accept the default settings, and then click Next.

On the Alerts page, accept the default settings, and then click Next.

On the Summary page, click Next, and then click Close.

Start the Windows 10 upgrade
In this section, you start the Windows 10 Upgrade task sequence on PC0003 (currently running Windows 7 SP1).
On PC0003, start the Software Center.

Select the Windows vNext Upgrade task sequence, and then click Install.

When the task sequence begins, it will automatically initiate the in-place upgrade process by invoking the Windows setup program (Setup.exe) with the necessary command-line parameters to perform an automated upgrade, which preserves all data, settings, apps, and drivers.
figure 2
Figure 2. Upgrade from Windows 7 to Windows 10 Enterprise x64 with a task sequence.
After the task sequence finishes, the computer will be fully upgraded to Windows 10.
Upgrade to Windows 10 with the next version of System Center Configuration Manager
With the next release of System Center Configuration Manager (currently planned for Q4 of 2015), new built-in functionality will be provided to make it even easier to upgrade existing Windows 7, Windows 8, and Windows 8.1 PCs to Windows 10.
Note

For more details about the next version of Configuration Manager, see the Configuration Manager Team blog. An evaluation version is currently available for you to try. The instructions below are specific to the Technical Preview 2 release and may change after the next version of Configuration Manager is released.
Create the OS upgrade package
First, you need to create an operating system upgrade package that contains the full Windows 10 Enterprise x64 installation media.
On CM01, using the Configuration Manager console, in the Software Library workspace, right-click the Operating System Upgrade Packages node, then select Add Operating System Upgrade Package.

On the Data Source page, specify the UNC path to the Windows 10 Enterprise x64 media, and then click Next.

On the General page, specify Windows 10 Enterprise x64 Upgrade, and then click Next.

On the Summary page, click Next, and then click Close.

Right-click the created Windows 10 Enterprise x64 Update package, and then select Distribute Content. Choose the CM01 distribution point.

Create the task sequence
To create an upgrade task sequence, perform the following steps:
On CM01, using the Configuration Manager console, in the Software Library workspace, right-click the Task Sequences node, and then select Create Task Sequence.

On the Create a new task sequence page, select Upgrade an operating system from upgrade package, and then click Next.

On the Task Sequence Information page, specify Windows 10 Enterprise x64 Upgrade, and then click Next.

On the Upgrade the Windows operating system page, select the Windows 10 Enterprise x64 Upgrade operating system upgrade package, and then click Next.

Click Next through the remaining wizard pages, and then click Close.

figure 3
Figure 3. The Configuration Manager vNext upgrade task sequence.
Create a device collection
After you create the upgrade task sequence, you can create a collection to test a deployment. In this section, we assume you have the PC0003 machine running Windows 7 SP1, with the next version of System Center Configuration Manager client installed.
On CM01, using the Configuration Manager console, in the Asset and Compliance workspace, right-click Device Collections, and then select Create Device Collection. Use the following settings:
General
Name: Windows 10 Enterprise x64 Upgrade
Limited Collection: All Systems
Membership rules:
Direct rule
Resource Class: System Resource
Attribute Name: Name
Value: PC0003
Select Resources
Select PC0003
Review the Windows 10 Enterprise x64 Upgrade collection. Do not continue until you see the PC0003 machine in the collection.
Deploy the Windows 10 upgrade
In this section, you create a deployment for the Windows 10 Enterprise x64 Update application.
On CM01, using the Configuration Manager console, in the Software Library workspace, right-click the Windows vNext Upgrade task sequence, and then select Deploy.

On the General page, select the Windows 10 Enterprise x64 Upgrade collection, and then click Next.

On the Content page, click Next.

On the Deployment Settings page, select the following settings and click Next:
Action: Install
Purpose: Available
On the Scheduling page, accept the default settings, and then click Next.
On the User Experience page, accept the default settings, and then click Next.

On the Alerts page, accept the default settings, and then click Next.

On the Summary page, click Next, and then click Close.

Start the Windows 10 upgrade
In this section, you start the Windows 10 Upgrade task sequence on PC0003 (currently running Windows 7 SP1).
On PC0003, start the Software Center.

Select the Windows vNext Upgrade task sequence, and then click Install.

When the task sequence begins, it automatically initiates the in-place upgrade process by invoking the Windows setup program (Setup.exe) with the necessary command-line parameters to perform an automated upgrade, which preserves all data, settings, apps, and drivers.
After the task sequence completes, the computer will be fully upgraded to Windows 10.

Special Summer Windows Upgrade service call now $59 for first hour. 4 hour min.  Peter Coach Computer Systems Specialist 631-834-4796

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Microsoft Planner Now Available to Office 365 Cloud Users

Microsoft Planner Now Available to Office 365

The Microsoft Planner service has gone live and is being rolled out gradually to Office 365 business and education subscribers worldwide, starting as early as today.

Microsoft Planner was previously available at the preview stage, where it went by the “Office 365 Planner” product name. It’s now being delivered to organizations with “Office 365 Enterprise E1–E5, Business Essentials, Premium and Education subscription plans,” with availability expected in “the next several weeks,” according to Microsoft’s announcement.

This application is designed to let organizations set up collaboration plans for getting projects done with other people. The Microsoft Planner interface has so-called “Cards,” which are used to show assigned tasks within the overall project’s “Board.” There’s also a “Hub” or “Charts” view that graphically shows a plan’s progress, including who’s behind schedule in a color-coded scheme (see screenshot).


[Click on image for larger view.] Overall view of a plan using Microsoft Planner. Source: Office blog post.

A user creates a plan, assigns tasks with dates, sorts the tasks and then assigns people to the tasks, according to Microsoft’s quick-start guide.

Microsoft Planner uses the Office 365 Groups capability. It will automatically create a Group, which shows information about resources and people in an organization. In addition, every Office 365 Group automatically will have Microsoft Planner capabilities.

Microsoft Planner will just arrive by default for Office 365 subscribers, without intervention by IT pros, which might be something for them to consider. The only end users that won’t automatically get this application will be Office 365 Government plan users and organizations subscribing to Office 365 through China’s 21Vianet Group, according to a Microsoft support document for IT pros.

If IT pros want to control the arrival of Microsoft Planner, then they will have to use the Office 365 Admin Center or Office 365 PowerShell to remove access to users, which means revoking the Microsoft Planner license. Exercising control over who can create Groups is done through Azure Active Directory PowerShell cmdlets.

Perfect tool to keep organized…

Get organized quickly

Easy to use

Launch Planner from the Office 365 app launcher with a single click. You can then create a new plan, build a team, assign tasks, and update status—in a few easy steps.

Sticky: Office 365 Account Management

Office 365 Account Management
Office 365 Account Management

Account, Group, and Resource Management

Overview

  • NYP Active Directory is synchronized with Office 365
    • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • Processes are being put in place to aid in account and resource provisioning

Synchronization

A process called DirSync copies information to Office 365 roughly every 10 minutes (varies based on workload)

  • Most account changes need to be made in NYP Active Directory and then allow DirSync to push them up to Office 365
  • Changes to the global address list are only processed once a day at 3am, and therefore may not show up to end users until the next day.
  • This is a process controlled by Microsoft across their customer base and is not a process DoT can manually kick off

General Account Changes

  • NYP Active Directory is synchronized with Office 365
  • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • When the following fields are changed in Active Directory the changes will later appear in Office 365
  • First Name (under an automated process)
  • Last Name (under an automated process)
  • Display Name
  • Username
  • Job Title
  • Department
  • Office Phone
  • Mobile Number
  • Fax Number
  • Street Address
  • City
  • State
  • ZIP

Distribution Group Management

  • Distribution Groups are created and managed in Active Directory
  • There are two types of distribution groups
  • A native distribution group which is designed solely for emailing groups of individuals
  • A security group can also be mail enabled allowing emailing of the group members
  • This can reduce need for duplicate group creation if members are the same
  • Distribution Groups can be hidden from the address book (GAL), which DoT can assist in configuring
  • Mail aliases can be created for distribution groups, which DoT can assist in configuring
  • Currently Distribution Groups need to be managed using tools such as ADUC/ADAC

Note Regarding Migration

  • The tools indicated for user and resource provisioning and conversion are designed primarily for new accounts
  • Unless directed by DoT, do not utilize these accounts to assist in the migration process
  • DoT may utilize these tools to rectify account issues with the migration, but only after checking on other settings with the account beforehand
  • Many times accounts that are having problems during migration require specific issue resolution

User Provisioning

  • Provisioning is the process of creating an account in Office 365
  • A SharePoint form allows for LAN staff to provision accounts to Office 365
  • https://collaboration.nyplace.org/sites/resourcecenter/sys/Lists/Account%20Provisioning
  • Enter the username from Active Directory, and select the account type of User
  • Choose whether they should have a G1 or G3 license
  • Select whether their email should forward back to GroupWise/Gmail/Lotus Notes when provisioned
  • If your site HAS NOT been migrated to Outlook, you should select Yes
  • If your site HAS been migrated to Outlook, you should select No
  • Due to dependency on several subsystems the provisioning process can take up to an hour to fully provision an account
  • You can only provision a user account you have rights over in Active Directory
  • An email will be sent to you when an account has been provisioned

Resource Provisioning

  • A resource is a Room, Equipment, or Shared Mailbox
  • Prior to provisioning a resource, an account should be created in Active Directory that represents the resource
  • Resources are provisioned through the same form indicated prior
  • Select the resource account in the form
  • Select whether their email should forward back to GroupWise when provisioned
  • After a resource is provisioned groups are created in Active Directory that provide various access levels to the resource
  • A Room or Equipment Mailbox will have a FC (Full Control) group created
  • A Shared Mailbox will also have a SA (Send As) and SOB (Send On Behalf) group created
  • Populating these groups in Active Directory will provide users the above required permissions
  • Because resource accounts are considered a ‘place holder’ object in Active Directory, the account is disabled by the provisioning process

Account Conversion

  • You can use the provisioning system to perform some forms of account conversion in Office 365
  • You can convert which license is assigned to a user in Office 365
  • You can convert a user mailbox to a shared mailbox
  • To convert you submit them for provisioning
  • The conversion process can still take up to an hour to complete

Troubleshooting

 

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Repair Outlook Data Files (.pst and .ost) – Office 365 Exchange

 

Repair Outlook Data Files (.pst and .ost)

My IT Support Department recommended rebuilding the user Profile for Outlook when the .ost file is damaged.
Outlook working with Office 365 will rebuild .ost file.

Error msg Cannot display the folder.

“Windows Search” exited without properly closing your Outlook data file … .ost “Microsoft Outlook” must be restarted.

Quick fix recommended by IT Support

Go to this folder, replacing USERID with the User’s account name:  C:\Users\USERID\AppData\Local\Microsoft\Outlook

Delete the Outlook Data File, .ost

Open Outlook, it will rebuild the user’s profile.

If you decide to repair existing file then continue with instructions below.

Repair Outlook Data Files (.pst and .ost)

If your Microsoft Outlook Data File (.pst and .ost) won’t open or you suspect that the data file is damaged, use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool checks the Outlook Data Files on your computer to see if they’re in good shape.

Repair a .pst file

  1. Exit Outlook, and browse to <drive>:\Program Files — or, if you see a Program Files (x86) folder on the same drive, browse to that instead. For example, C:\Program Files or C:\Program Files (x86).
  2. In the Search box, type Scanpst.exe.

If the search doesn’t find Scanpst.exe, try searching in the alternative folder mentioned in step 2, above — Program Files or Program Files (x86).

  1. Double-click Scanpst.exe.
  2. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or click Browse to select the file.
  3. By default, a new log file is created during the scan. Or, you can click Options and choose not to have a log created, or to have the results appended to an existing log file.
  4. Click Start.

If the scan finds errors, you’re prompted to start the repair process to fix them.

The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to select the file you want to use.

  1. Click Repair.

    A copy of the log file is saved to the same folder as the .pst file.

  2. Start Outlook with the profile that contains the Outlook Data File that you repaired.
  3. Switch to the Folder List view in the Folder Pane by pressing Ctrl+6.

In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can’t place in their original structure.

You can create an Outlook Data File, and drag the items in the Lost and Found folder into the new data file. After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file. This includes the Lost and Found folder.

If you can open the original Outlook Data File, you may be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. You may be able to recover items from the backup file that the Inbox Repair tool couldn’t recover.

To recover items from the backup (.bak) file, make a copy of it and give the copy a new name with a .pst extension, such as bak.pst. Import the bak.pst file into Outlook, and then use the Import and Export Wizard to import any additional recovered items into the newly created .pst file.

See how to import a .pst file by reading Import Outlook items from an Outlook Data File (.pst).

Re-create an offline Outlook Data File (.ost)

Some account types, such as Microsoft Exchange Server, use an offline Outlook Data File (.ost). This type of data file is a copy of information saved on your mail server. If you encounter problems with an offline Outlook Data File (.ost), the file can be re-created by downloading a copy of your items again. We don’t recommend repairing an offline Outlook Data File, so if your offline data file isn’t usable, you should re-create it by doing the following:

  1. Exit Outlook.
  2. In Control Panel, click or double-click Mail.

Where is Mail in Control Panel?

Mail appears in different Control Panel locations depending on the version of the Windows operating system, the Control Panel view selected, and whether a 32- or 64-bit operating system or version of Outlook is installed.

The easiest way to locate Mail is to open Control Panel in Windows and then, in the Search box at the top of the window, type Mail.

Note    The Mail icon appears after Outlook starts for the first time.

The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

  1. In the Mail Setup dialog box, click E-mail Accounts.
  2. Click the Data Files tab, select the Exchange account, and then click Open File Location.

    A file explorer window opens to the location of the data file for the Exchange account. The Account Settings and Mail Setup dialog boxes will remain open, behind the file explorer window.

  3. Close the Account Settings and the Mail Setup dialog boxes, then return to the file explorer window.

    Important   Be sure to close these two dialog boxes before you delete the file. If they aren’t closed, Windows may display an error message about a conflict.

  4. In the file explorer window, right-click the Exchange data file and then click Delete. The next time you start Outlook, a new .ost file is created for the account.

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Computer Systems Cloud Specialist