Category Archives: Office 365 data centers

office 365 for BCS users – Frequently Asked Questions

office 365 for bcs users – Frequently Asked Questions
What is Office 365? Web-based computing that pairs traditional Microsoft Office applications with cloud storage.What does that mean? All BCS users will have Microsoft Office on their computers including Outlook, Word, Excel, PowerPoint and Lync. Each user has virtually unlimited file and email storage on Microsoft cloud computers along with automated file backup and software upgrades. Users can access their files from any location with Internet access.

What is not changing? All BCS users will continue to have complete use of WordPerfect and its related applications. The GroupWise email system will be replaced by Outlook for all users.  All BCS Case Management Systems will remain the same operating independently of Office 365

What is the “cloud”? The “cloud” is made up of large secure central servers on the ground. Files and software upgrades are sent over the Internet between these servers and users’ computers. Microsoft maintains a special cloud infrastructure for government separated from its private clients.

How secure is Microsoft’s “cloud”? Microsoft cloud service high level security.  Office 365 complies with the highest international security standards as well as with HIPPA and the Federal Information Security Management Act (allowing it to be used by Federal government agencies). Microsoft cloud employees are subject to annual FBI background checks and compliance with federal Criminal Justice Information System Standards. Physical server locations are patrolled by armed guards.

How safe is the Microsoft cloud? Files are stored in Microsoft’s servers in a primary location and backed up to a secondary, remote location – both are within the continental United States on servers reserved for government users. Microsoft guarantees 99.9% uptime, geo-redundancy and built-in disaster recovery.

Who else is using Office 365? The New York State Executive Branch is moving to Office 365 for 120,000 government workers. Other state governments using Office 365 include Texas, California, and Minnesota as well as the cities of Chicago, San Diego, San Jose, Seattle, and Kansas City, and federal government agencies including: Department of Agriculture (120,000 employees); Federal Aviation Administration (80,000 employees); and, the Environmental Protection Administration (25,000 employees).

How are users affected by using Office 365? Users continue to have access to all familiar software tools along with universal access to Microsoft Office. Each individual user will have 50 gigabytes of email storage (compared to 1 gigabyte now). Users can access documents and other files from any location with Internet access; each user can use up to five different BCS computers or tablets to access their work. All users’ Microsoft software will always be completely up to date. All software changes and upgrades will be handled seamlessly behind the scenes. Users can organize their documents and file structure in the same ways they do now. With expanded storage, users can maintain massive historical email files. All files and backups reside in Microsoft’s “cloud” infrastructure rather than in more vulnerable BCS servers.

How will using Office 365 affect DAT and delivery of technology services? DAT personnel will be able to devote creative and innovative resources to providing support services and technical development to the work of the Civil system – upgrading and improving BCS proprietary state wide case management systems.

Since the migration, I have found addresses that do not work (undeliverable email). I have noticed that if I use the recipient’s name from the “To” line (autocomplete), I will get that error, but if I search for the name in the email directory and use that, then it is fine.

Items stored in the cache of your copy of Microsoft Outlook may not work correctly with the new server. To correct this, open Outlook with your new profile (the one pointing to Office 365) and do the following:

  • Go to File > Options
  • Select Mail
  • Scroll down and click “Empty Auto-Complete list”

This will remove all the “remembered” email addresses that now have an invalid path.

What are the limits of the new system? Can we change them?

Here are the new limits under Office 365. These are set by Microsoft and we cannot change any of them.

  • Quota: 50 gigabytes
  • Maximum number of recipients per message: 500
  • Maximum size of attachment sent/receive: 25 megabytes
  • Maximum number of recipients per day: 10,000

These are very high limits, but in a few rare cases, you may encounter one of them, especially if you frequently send emails to large numbers of recipients. If you reach 10,000 recipients in a day, your email will be locked for 24 hours by Microsoft and we will not be able to unlock it!

If you send large numbers of emails, you can request an email distribution list (PDF) which allows you to maintain a list of UMass Boston addresses that can all be sent to using a single email address. Sending an email to the distribution list causes it to be sent to everyone you have added to that list.

Microsoft Office 2010
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HP and Microsoft announce HP Enterprise Services for Microsoft Office 365

HP announces an agreement with Microsoft to provide enterprises with Office 365 business productivity solutions, where HP will be responsible for service delivery from its datacenters.

Duration : 0:5:54

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Polycom Cx5000 Unified Conference Station For Microsoft Lync (Amazon) Amazon Logo

$4300.00



Buy Now

Microsoft Surface (32gb) (Amazon) Amazon Logo

$539.95



Buy Now

+ 11 others available from Amazon
Microsoft Office Home & Business 2010 - 2pc/1user (one Desktop And One Portable) (disc Version) (Amazon) Amazon Logo

$278.00

Buy Now
Microsoft Software Office Home And Business 2010 English Pc Attach Key Product Key Card For 1pc (Amazon) Amazon Logo

$219.69

Buy Now
Microsoft Office Home & Student 2010 - 3pc/1user (disc Version) (Amazon) Amazon Logo

$179.99

Buy Now
Microsoft Office Home & Business 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$150.09

Buy Now
Go! With Microsoft Office 2010, Vol. 1, And Student Videos (Amazon) Amazon Logo

$128.49



Buy Now

Microsoft Office Home & Student 2010 - 3pc/1user [download] (Amazon) Amazon Logo

$124.99

Buy Now
Microsoft Office Home & Student 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$99.99

Buy Now
New Perspectives On Microsoft Office 2010, First Course (Amazon) Amazon Logo

$87.20



Buy Now

Microsoft Natural Ergonomic Desktop 7000 (Amazon) Amazon Logo

$81.78



Buy Now

Microsoft Office 2010: Introductory (shelly Cashman Series(r) Office 2010) (Amazon) Amazon Logo

$69.49



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Microsoft Datacenter Tour (short version)

As the engine that powers Microsoft’s cloud services, the Cloud Infrastructure and Operations group focuses on smart growth, high reliability, operational excellence, cost-effectiveness, environmental sustainability, and a trustworthy online experience for customers and partners worldwide.

We deliver the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Windows Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers, content distribution networks, edge computing nodes, and fiber optic networks. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Duration : 0:4:56

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Who has access to your data in the Office 365 Service?

When your data is in Office 365, who has access to your data?

Director of Program Management, Vivek Sharma and Corporate Vice President of Development, Perry Clarke explain the operating principles and no standing access approach to limit access to customer data. Watch as they walk through the Just-In-Time access process called ‘Lockbox’.
Learn more about this topic on the Office 365 Trust Center: http://trust.office365.com.

Duration : 0:3:42

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From Inside the Cloud: Why Trust Office 365?

When your data is flowing within our data centers and Office 365 services you expect to retain visibility and control. It’s your data which means the freedom to move it, delete it, search it, and archive it. It’s also a question of your security, privacy and compliance requirements being met as well as transparency over the health of the services supporting your business. Earning your trust is the focus of our engineering leadership. Hear from Rajesh Jha, Corporate Vice President of Engineering and General Manager of Office 365, Julia White. Also learn more at www.trust.office365.com.

Duration : 0:6:1

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From Inside the Cloud: Is your Data Safe at Rest?

When your data is in the Microsoft data centers or within Office 365 services can you trust that it is safe at rest?
Lead Office 365 engineer Vivek Sharma offers a simple walk through of the possible attack vectors and their mitigations at the physical, logical and user layers of Microsoft’s defense in depth approach. 3-4 minutes in length. Learn more too at www.trust.office365.com

Duration : 0:4:58

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Microsoft Office 365 Admin Center – Brief Overview

This is a brief overview of what you have available as an Microsoft Office 365 Admin.

Duration : 0:5:15

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Windows Azure – Microsoft Cloud

RMG – Cloud Services:
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Duration : 0:10:17

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New HP Moonshot Data Center – Overview

Web: www.epcgroup.net | E-mail: contact@epcgroup.net | Phone: (888) 381-9725

* SharePoint Server 2013, Office 365, Windows Azure, Amazon Web Services (AWS), SharePoint Server 2010 & SharePoint 2007: Review, Architecture Development, Planning, Configuration & Implementations, Upgrades, Global Initiatives, Training, and Post Go-live Support with Extensive Knowledge Transfer | Custom Branding and Responsive Web Design (RWD)

* Health Check & Assessments (Roadmap Preparation to Upgrade to 2013 or 2010) – Including Custom Code & Solution Review

* Enterprise Content Management Systems based on Microsoft SharePoint 2013, Office 365 Hybrid Cloud (Both On-premises and cloud)

* Enterprise Metadata Design, Taxonomy | Retention Schedule Dev | Disposition Workflow, and Records Managemen | eDiscovery | Microsoft Exchange 2013 Migration \ Integration | Roadmap, Requirements Gathering, Planning, Designing & Performing the Actual Implementation

* Best Practices Consulting on SharePoint 2013, Office 365, SharePoint 2010, 2007 | EPC Group has completed over 900+ initiatives

* Intranet, Knowledge Management, Internet & Extranet-Facing as Well as Mobility (BYOD Roadmap), Cloud, Hybrid, and Cross-Browser | Cross-Platform Solutions for SharePoint 2013 with Proven Past-performance

*Upgrades or Migrations of Existing Deployments or Other LOB Systems (Documentum, LiveLink, FileNet, SAP, etc.)

* Custom Apps,Feature, Master Pages, Web Parts, Security Model, Usability (UI) & Workflow Development (Visual Studio 2012, Visual Studio 2013)

* Migration Initiatives to SharePoint 2013 \ Office 365 and those organizations with both on-premises and cloud assets for a SharePoint Hybrid Architecture and Deployment

* Key Performance Indicators, Dashboard & Business Intelligence Reporting Solutions (PerformancePoint 2013, SQL Server 2012 R2, SQL Server 2014, BI, KPIs, PowerPivot, Scorecards, Big Data) and Power BI

* Experts in Global \ Enterprise Infrastructure, Security, Hardware Configuration & Disaster Recovery (Global performance considerations)

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* SharePoint Roadmap & Governance Development: 6, 12, 18, 24 and 36 months (Steering Committee & Code Review Board Development)

* EPC Group’s HybridCloudAdvisor.com – Navigating the Ever Changing World of the Hybrid Cloud to include SLA development & consulting services | advisory | best practices around PaaS, IaaS, SaaS, VDI, Windows Azure, AWS as well as security, compliance & and regulatory issues facing cloud and Hybrid Cloud deployments throughout the globe.

* Corporate Change Management & End User Empowerment Strategies

With over 15 years of experience, EPC Group delivers time tested SharePoint methodologies that ensure success within your organization. Engagement with EPC Group carries unique offerings and knowledge.

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EPC Group will be releasing our 3rd SharePoint book in August of 2013 by SAMS Publishing titled, “SharePoint 2013 Field Guide: Advice from the Consulting Trenches” which is like having a team of Senior SharePoint 2013 \ Office 365 consultants by your side at each turn as you implement this new powerful and game changing software platform within your organization.

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Duration : 0:2:8

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