Category Archives: Microsoft Exchange Online

Announcement: Special Offer – Free Setup with Office 365

For a limited time free Microsoft Office 365 setup “Email, Domain, Exchange services” with purchase. Contact us for your free 30 Day Trial and offer details at offer expires Oct 15, 2011

Microsoft Office 365 – Microsoft Office 2010!/pages/Microsoft-Office-365-Microsoft-Office-2010/164012340348305

Microsoft Office 2010
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Announcement: Need Sales Associate for MS Office and Cloud Solutions

Job Description
Sell Microsoft Office 365 Software subscription to small business. Students get Free Microsoft Office 363 collaboration suite which include MS Office 2010 Pro Plus. Also commision on additional MS software and tools that business purchase. 2 Supervisor Positions available 98 Sales Associate Positions available
No prior experience needed. Need persons who will contact associates, family and business owner who may want to use a cost efficient software from Microsoft.
Your own schedule, there will be limited required meeting to setup accounts and training.
You get paid for every business that you sign up and for every month they use Office 365/Online cloud service. You receive 15% of the monthly fee for the business’s first month and 8% of each following month. That means 8% for every new sale over their first year and 4% residual income thereafter.
Students get Free Microsoft Office 365 collaboration suite which include MS Office 2010 Pro Plus. We teach you how to use the iCloud to run your own business, MS office, email, web apps, IM, sharepoint and more. Need 2 Sales supervisors to oversee Students and Staff limited hours 4-8 hrs weekly $8.00 per hour with sales commission for all their sales. These are part-time jobs. (2 Supervisor Positions $8.00 plus Commision. Sales Associates Commission only)
Instructions to Apply
Please send resume via email to and willing to work on Commission basis, and will use the software that we provide for personal and business use.
Contact Information
Peter Kelleher
Chief Sales Officer
197 Bryant Ave
Floral Park, NY 11001
Phone: (516) 874-6516, Ext.

Computer Systems Cloud Specialist offers design, migration, and deployment services for Microsoft Online Services including Office 365 and Business Productivity Online Suite (BPOS). This offering is relevant to companies migrating e-mail, web conferencing, web collaboration, or instant messaging from on-premise or hosted environments to Microsoft Online Services.
Microsoft Office 2010
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 My 8 Reasons to Get Excited about Dynamics 365

Microsoft Partners know that business is first and foremost about meeting their customer’s needs. Today’s digital tsunami of automated marketing, spam, telemarketers, and poorly targeted advertising has left customers disinterested and confused. In order to really engage with your customers, authenticity is key.The modern partner knows that to attract customers into the buyer’s journey, they must create a customer focused culture and service oriented sales process. That’s where products like Microsoft Dynamics 365 is revolutionizing the customer engagement and business processes experience. Here’s why you should be excited about our next generation of business apps in the cloud.

1. Seamless Integration with a Unified Platform

Dynamics 365 is all about access to end-to-end intelligent business applications. It gives partners everything they need to provide those intelligent business solutions to their customers, all from the convenience and power of the cloud.

The combination of CRM and ERP applications is of incredible value to businesses. The vision behind Dynamics 365 was born from the goal to make business applications easier to integrate into compelling processes quicker and more efficiently. This unified platform makes the development of partner solutions easier to build, test, demo, deploy, and manage. Now, all of Microsoft’s intelligent business apps will align to a common data model. That streamlined efficiency means you will be better able to connect with your customers consistently.

“The powerful ability to combine the business process data from Dynamics 365 with PowerBI, PowerApps, Flow, and Office 365 and deliver a creative solution that really delights the customer gets us all very excited. That’s what it is all about, creating something new that is truly better than anything our customers have ever experienced before!”

“Cloud business applications enables faster deployment for our Customers – delivering quicker time to value.“
– Sam Dharmasiri, Sales Director at eBECS Ltd.

6. Built-In Intelligence and Advanced Analytics

Dynamics 365 helps businesses connect with their customers by enabling them to start with the basics, then grow and automate their business capabilities at their own pace. It connects the structured workflow of business applications with unstructured processes and uses built-in intelligence and advanced analytics to guide employees to greater sales or marketing results.

The nimble and adaptable applications of Dynamics 365 allow business users to change and adapt to their customers’ needs in real time, without IT supervision. It allows organizations to reimaging their business processes at their own pace with a consistent yet flexible platform.

“The biggest change for companies like us is that all our solutions used to be add-ons. With Dynamics365 we now are able to take a much broader perspective on our products. We can now set up workflows across platforms, such as Powerapps and even Office 365. That is a big change for us. We now are looking beyond the products themselves and are focusing more on the customer needs and user expectations.”

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Configuring Your Desktop/Mobile Email Client for Office 365


Configuring Your Desktop/Mobile Email Client for Office 365

This page provides links to documentation on how to configure your email client to access Office 365. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.

Exchange Versus IMAP

There are several advantages to setting up your email client to use Exchange rather than IMAP settings. Exchange only requires that you provide your email address and password for set up; IMAP, however, requires additional server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.

At this time, ITS supports both methods of setting up your account.

Setting Up an Office 365 Account Using Exchange

For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Setting Up an Office 365 Account Using IMAP

Below you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client.

IMAP Server Settings

The following are the incoming and outgoing IMAP server settings for Office 365.

Setting IMAP (incoming) SMTP (outgoing)
Server Name
Port Number 993 587
Encryption Method SSL TLS

The following Microsoft links provide step-by-step information on how to connect your email client to Office 365 using the IMAP protocol.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Getting Help

For assistance configuring your email client for Office 365, please contact the ITS Customer Support Center.

Outlook email works great with iphone 6s device

I get my work office 365 email directly on my cell phone saves trips to the office

Sticky: Office 365 Account Management

Office 365 Account Management
Office 365 Account Management

Account, Group, and Resource Management


  • NYP Active Directory is synchronized with Office 365
    • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • Processes are being put in place to aid in account and resource provisioning


A process called DirSync copies information to Office 365 roughly every 10 minutes (varies based on workload)

  • Most account changes need to be made in NYP Active Directory and then allow DirSync to push them up to Office 365
  • Changes to the global address list are only processed once a day at 3am, and therefore may not show up to end users until the next day.
  • This is a process controlled by Microsoft across their customer base and is not a process DoT can manually kick off

General Account Changes

  • NYP Active Directory is synchronized with Office 365
  • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • When the following fields are changed in Active Directory the changes will later appear in Office 365
  • First Name (under an automated process)
  • Last Name (under an automated process)
  • Display Name
  • Username
  • Job Title
  • Department
  • Office Phone
  • Mobile Number
  • Fax Number
  • Street Address
  • City
  • State
  • ZIP

Distribution Group Management

  • Distribution Groups are created and managed in Active Directory
  • There are two types of distribution groups
  • A native distribution group which is designed solely for emailing groups of individuals
  • A security group can also be mail enabled allowing emailing of the group members
  • This can reduce need for duplicate group creation if members are the same
  • Distribution Groups can be hidden from the address book (GAL), which DoT can assist in configuring
  • Mail aliases can be created for distribution groups, which DoT can assist in configuring
  • Currently Distribution Groups need to be managed using tools such as ADUC/ADAC

Note Regarding Migration

  • The tools indicated for user and resource provisioning and conversion are designed primarily for new accounts
  • Unless directed by DoT, do not utilize these accounts to assist in the migration process
  • DoT may utilize these tools to rectify account issues with the migration, but only after checking on other settings with the account beforehand
  • Many times accounts that are having problems during migration require specific issue resolution

User Provisioning

  • Provisioning is the process of creating an account in Office 365
  • A SharePoint form allows for LAN staff to provision accounts to Office 365
  • Enter the username from Active Directory, and select the account type of User
  • Choose whether they should have a G1 or G3 license
  • Select whether their email should forward back to GroupWise/Gmail/Lotus Notes when provisioned
  • If your site HAS NOT been migrated to Outlook, you should select Yes
  • If your site HAS been migrated to Outlook, you should select No
  • Due to dependency on several subsystems the provisioning process can take up to an hour to fully provision an account
  • You can only provision a user account you have rights over in Active Directory
  • An email will be sent to you when an account has been provisioned

Resource Provisioning

  • A resource is a Room, Equipment, or Shared Mailbox
  • Prior to provisioning a resource, an account should be created in Active Directory that represents the resource
  • Resources are provisioned through the same form indicated prior
  • Select the resource account in the form
  • Select whether their email should forward back to GroupWise when provisioned
  • After a resource is provisioned groups are created in Active Directory that provide various access levels to the resource
  • A Room or Equipment Mailbox will have a FC (Full Control) group created
  • A Shared Mailbox will also have a SA (Send As) and SOB (Send On Behalf) group created
  • Populating these groups in Active Directory will provide users the above required permissions
  • Because resource accounts are considered a ‘place holder’ object in Active Directory, the account is disabled by the provisioning process

Account Conversion

  • You can use the provisioning system to perform some forms of account conversion in Office 365
  • You can convert which license is assigned to a user in Office 365
  • You can convert a user mailbox to a shared mailbox
  • To convert you submit them for provisioning
  • The conversion process can still take up to an hour to complete



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Repair Outlook Data Files (.pst and .ost) – Office 365 Exchange


Repair Outlook Data Files (.pst and .ost)

My IT Support Department recommended rebuilding the user Profile for Outlook when the .ost file is damaged.
Outlook working with Office 365 will rebuild .ost file.

Error msg Cannot display the folder.

“Windows Search” exited without properly closing your Outlook data file … .ost “Microsoft Outlook” must be restarted.

Quick fix recommended by IT Support

Go to this folder, replacing USERID with the User’s account name:  C:\Users\USERID\AppData\Local\Microsoft\Outlook

Delete the Outlook Data File, .ost

Open Outlook, it will rebuild the user’s profile.

If you decide to repair existing file then continue with instructions below.

Repair Outlook Data Files (.pst and .ost)

If your Microsoft Outlook Data File (.pst and .ost) won’t open or you suspect that the data file is damaged, use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool checks the Outlook Data Files on your computer to see if they’re in good shape.

Repair a .pst file

  1. Exit Outlook, and browse to <drive>:\Program Files — or, if you see a Program Files (x86) folder on the same drive, browse to that instead. For example, C:\Program Files or C:\Program Files (x86).
  2. In the Search box, type Scanpst.exe.

If the search doesn’t find Scanpst.exe, try searching in the alternative folder mentioned in step 2, above — Program Files or Program Files (x86).

  1. Double-click Scanpst.exe.
  2. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or click Browse to select the file.
  3. By default, a new log file is created during the scan. Or, you can click Options and choose not to have a log created, or to have the results appended to an existing log file.
  4. Click Start.

If the scan finds errors, you’re prompted to start the repair process to fix them.

The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to select the file you want to use.

  1. Click Repair.

    A copy of the log file is saved to the same folder as the .pst file.

  2. Start Outlook with the profile that contains the Outlook Data File that you repaired.
  3. Switch to the Folder List view in the Folder Pane by pressing Ctrl+6.

In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can’t place in their original structure.

You can create an Outlook Data File, and drag the items in the Lost and Found folder into the new data file. After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file. This includes the Lost and Found folder.

If you can open the original Outlook Data File, you may be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. You may be able to recover items from the backup file that the Inbox Repair tool couldn’t recover.

To recover items from the backup (.bak) file, make a copy of it and give the copy a new name with a .pst extension, such as bak.pst. Import the bak.pst file into Outlook, and then use the Import and Export Wizard to import any additional recovered items into the newly created .pst file.

See how to import a .pst file by reading Import Outlook items from an Outlook Data File (.pst).

Re-create an offline Outlook Data File (.ost)

Some account types, such as Microsoft Exchange Server, use an offline Outlook Data File (.ost). This type of data file is a copy of information saved on your mail server. If you encounter problems with an offline Outlook Data File (.ost), the file can be re-created by downloading a copy of your items again. We don’t recommend repairing an offline Outlook Data File, so if your offline data file isn’t usable, you should re-create it by doing the following:

  1. Exit Outlook.
  2. In Control Panel, click or double-click Mail.

Where is Mail in Control Panel?

Mail appears in different Control Panel locations depending on the version of the Windows operating system, the Control Panel view selected, and whether a 32- or 64-bit operating system or version of Outlook is installed.

The easiest way to locate Mail is to open Control Panel in Windows and then, in the Search box at the top of the window, type Mail.

Note    The Mail icon appears after Outlook starts for the first time.

The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

  1. In the Mail Setup dialog box, click E-mail Accounts.
  2. Click the Data Files tab, select the Exchange account, and then click Open File Location.

    A file explorer window opens to the location of the data file for the Exchange account. The Account Settings and Mail Setup dialog boxes will remain open, behind the file explorer window.

  3. Close the Account Settings and the Mail Setup dialog boxes, then return to the file explorer window.

    Important   Be sure to close these two dialog boxes before you delete the file. If they aren’t closed, Windows may display an error message about a conflict.

  4. In the file explorer window, right-click the Exchange data file and then click Delete. The next time you start Outlook, a new .ost file is created for the account.

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Cloud-based productivity with Office 365


Windows 10 includes a new app called Get Office which lets you download Office 365 from its website. Now, the app seems to offer a free trial for Office 365 as well. According to a new user report, the app lets you get a free 1-month trial for Office 365 — without any credit card. Keep in mind that this offer is for Office Mobile apps that’s only available on Windows 10.

This is indeed a great offer which will let you try out Office 365 apps for free. Keep in mind that this offer will only appear if you don’t have any kind of Office 365 subscription. I’ve tried to get the offer, but it doesn’t appear for me as I’m subscribed to Office 365. Nonetheless, if you also see this offer, make sure to let us know in the comment section below.

Offer flexible solutions that help customers grow and adapt to changing business environments while improving efficiency and getting the most out of their IT investments.
This solution area is about helping customers grow and adapt to changing business environments – and at the same time improving efficiency and getting the most out of their IT investments.
This includes solutions like:
• Consolidating servers with virtualization in Windows Server 2012 R2
• Hosting workloads in the cloud with Microsoft Azure
• Cloud-based productivity with Office 365
• Getting faster database performance for business applications with SQL Server 2014
• And enabling easier, less costly management of PCs and mobile devices with Windows 8 Pro and Windows Intune

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Canon P-215II Document Scanner

Canon P-215II Document Scanner
Product DescriptionThe imageFORMULA P‐215II Scan‐tini mobile document scanner is an ideal solution for both Windows and Mac environments. Complete with a built‐in card scanner, the P‐215II scanner’s compact size, simple use, and high‐quality imaging bring sophistication to mobile information capture, storage, and collaboration.

Continue reading Canon P-215II Document Scanner

Office Delve New Way of Office 365

A new way of working

Companies recognize that the open and transparent exchange of information enables quicker decisions and more rapid innovation. Delve plays a pivotal role by unlocking the valuable knowledge held by each individual in an organization, and making it easy for people to discover and build upon the work and expertise of others.

With easy search and discovery capabilities of Delve, you can learn about a coworker before a meeting, hit the ground running on your new assignment, and stay in the loop on the latest updates from your team. Delve brings the right information to you proactively, saving you the time you used to spend riffling through email threads, asking around or looking for documents.

Delve 2

As coworkers communicate, create and share documents, Delve becomes a central place for people to discover connections between their work and the work of others.

Delve’s dynamic card-based interface puts the content that matters most to you and your teammates right at your fingertips. Familiar features like views, profiles and boards make Delve intuitive to use, and ensure that relevant information is readily available, easy to discover and simple to share. And as always, Delve never changes any permissions, so people can only see the information they already have access to.

Delve draws in more content from across Office 365

The Office Graph automatically learns who and what is important to you. Then based on these insights, Delve proactively surfaces content from across Office 365 into a single view, so you no longer need to move between different apps to discover the information that’s important to you. Today, Delve helps you discover content from wherever it lives within various Office 365 apps and experiences, including:

•SharePoint and OneDrive for Business—Delve surfaces content saved on SharePoint Online team sites or your OneDrive for Business cloud storage.

•Office 365 Video content—Delve incorporates Office 365 Video portal content so you can discover trending videos relevant to you.

•Yammer—Delve now incorporates links shared in Yammer so you can discover even more from across Office 365. Soon, Delve will also enable inline conversations so you can share and discuss any content in Yammer directly from within the Delve experience.

Delve 3

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