Category Archives: IM & Online Meetings

Connect with Customers Office 365 in the Cloud

Connect with Customers Office 365

It’s what you know about
the people who know you.

With Microsoft, you can use your data to help you target and win customers and keep them for the long-term—with the familiar tools you already know.

Nearly half of modern businesses say BI/Analytics is important.*


Get to the data you need, fast—with tools you already have

        • Find and combine data from internal and external sources with familiar tools to help make business decisions faster.



      • Save time and resources with recommended charts and industry defining analysis tools in Excel



Quickly identify and act on customer opportunities

Office 365 and Excel makes it simple to create rich, interactive dashboards, data visualizations, and presentations so you can:

        • Track and monitor opportunities



      • Gain customer insights to win sales and deepen relationships



      • Communicate with those who matter most



Share customer insights with your team

Easily publish data and insights for the rest of your organization to use – for example, giving your sales team the edge they need to connect with customers and win deals.

  • Power BI Sites make it simple to publish data, reports, and insights in the cloud for easy consumption from anywhere
Microsoft Office 2010
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Sticky: Drives mobile productivity with Office 365

Dakine drives mobile productivity with Office 365

Why Microsoft for the mobile workforce?
Get familiar mobile productivity combined with simplified management, protection, and control.
Invest in the platform where your best work gets done—where applications, cloud, and devices work
together to empower your mobile workforce. For example, with Office 365, you get the same consistent
gold-standard Office experience across your favorite devices.
Connect and empower your mobile employees with familiar, integrated tools—like Office, the number
one most-used productivity software in the world—to make working together a seamless part of your dayto-day experience, wherever you are, online or offline.
Only Microsoft provides a single suite that makes it easy to help protect sensitive data, enable secured
access, and manage mobile devices, while giving your employees the freedom to work where they want.

A best-in-class

Familiar tools
Easy protection
and control
…all built-in and designed to work together in a complete platform from Microsoft.

Dakine drives mobile productivity with Office 365

Dakine drives mobile productivity with Office 365

Dakine, maker of accessories and apparel for action sports, wanted to redefine its approach to business technology with solutions that align with the corporate culture.

The company wanted to find a business productivity solution that reflected its corporate culture: laid back, but dedicated.

The result: Dakine employees use the cloud-based communication and collaboration services of Office 365 to stay connected with the business, driving productivity while minimizing IT infrastructure costs.

Microsoft Office 2010
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Spreed ® Hands-free Wireless Bluetooth Speaker with Built-in Microphone for Smartphones and Tablets (White)

Spreed ® Hands-free Wireless Bluetooth Speaker with Built-in Microphone for Smartphones and Tablets (White)
Product DescriptionThe Spreed Conference Speaker is a compact wireless speakerphone with built-in microphone. Due to its small size and low weight you can take the Spreed Conference Speaker anywhere. It is compatible with every Bluetooth device such as iOS and Android smartphones/tablets as well as PC, iMac or MacBook. The lithium-ion battery’s lifetime is 8-10 hours, making it easier to stay connected all the time for what matters: Calls, Web meetings or music playback – wherever you are – at home, on the road, during a picnic or in your lunch break.

The digital amplifiers output power of 2 x 3W guarantees a perfect sound quality at an incredible Bluetooth range of up to 10 m. Audio devices that do not support Bluetooth can be connected to the Spreed Conference Speaker using the supplied 3.5 mm audio cable. Also included in this package is a USB power adapter and cable to charge your speaker.

The Spreed speakerphone enables you to easily make or answer calls wherever you may be. There is no better choice for conference rooms as well: Due to the latest echo cancellation technology and automatic sound adjustment for close and wide range, the microphone reduces ambient noise and guarantees perfect sound quality. Your online meeting, Skype call or Google Hangout meeting has never been better.

Spreed ® Hands-free Wireless Bluetooth Speaker with Built-in Microphone

Product parameters:

Bluetooth specifications: Bluetooth V2.1+EDR

Transmission distance: ≤ 10 m

USB recharge voltage: DC 5V

New: High-capacity lithium-ion battery (8-10 hours runtime)

Output power: 3Wx2

Frequency response: 90 Hz – 20 KHz

Sensivity: 80 db ± 2 db

Signal to noise ratio (SNR): ≥ 76 dB

This package includes:

Conference speaker

3.5 mm audio cable

USB power cable

Power adapter (European plug)

User manual

Continue reading Spreed ® Hands-free Wireless Bluetooth Speaker with Built-in Microphone for Smartphones and Tablets (White)

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Skype Translator For Windows Desktop With Support for 50 Languages!

Skype Translator For Windows Desktop With Support for 50 Languages!


Skype Translator

Skype has been doing several experiments to improve the user experience since 2014 by using Skype Translator. Last month, Skype made it easy for the users to download and try Skype Translator preview by removing the sign-up requirement. And there was a huge response from the users to try this innovative technology from Skype. Right after the removal of sign-up requirement, the popular calling app saw 300% hike in Skype Translator usage.

As per the blog posted on Skype, Skype Translator Preview will be launched for the Windows users (using Windows 8.1 or Windows 10) by the end of August and they can try this translator in 4 different speaking languages. They are English, Spanish, Italian and Mandarin. Additionally, it will also have 50 written instant messaging languages to translate from one language to other.

Features of Skype Translator:

  • By using this translator, you can call anyone of Skype and your conversation will be translated to the respective language of the opposite person in real time.
  • If somebody talks to you in Spanish language, the conversation will be translated in English on the fly and you can immediately answer back in English which will then converted into Spanish.
  • The transcript of the call will also be displayed on your screen
  • Messages too can be translated in real time with 50 instant messaging languages

How Does the Translator Works?

According to the company, “the training data for speech recognition and translation is fetched from the different sources such as  translated web pages, previous conversations, videos with captions etc. It records the conversations to help the machine teach better and hence, giving the users the best translation in all the four languages during Skype calls.” Same goes with the instant messaging, but it’s not hard as converting the live conversations. You can see the video of how to setup Skype Translator on your windows desktop right here:

Who Will Find it Useful?

Anyone in the world can use the Skype Translator Preview on their windows PC or laptop. However, the ones dealing with clients in different country with different language preferences will find it more immensely useful. There are times someone approaches you with a project, but he/she is unable to speak in English and can only speak the native language. This is the time when you, as a business owner, will find it pretty easy to deal such situations.

Skype is getting better with usage and user feedback. Translation ability will expand as more and more people use application.

Posted by: Harshil Patel in technology June 10, 2015



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Office Delve New Way of Office 365

A new way of working

Companies recognize that the open and transparent exchange of information enables quicker decisions and more rapid innovation. Delve plays a pivotal role by unlocking the valuable knowledge held by each individual in an organization, and making it easy for people to discover and build upon the work and expertise of others.

With easy search and discovery capabilities of Delve, you can learn about a coworker before a meeting, hit the ground running on your new assignment, and stay in the loop on the latest updates from your team. Delve brings the right information to you proactively, saving you the time you used to spend riffling through email threads, asking around or looking for documents.

Delve 2

As coworkers communicate, create and share documents, Delve becomes a central place for people to discover connections between their work and the work of others.

Delve’s dynamic card-based interface puts the content that matters most to you and your teammates right at your fingertips. Familiar features like views, profiles and boards make Delve intuitive to use, and ensure that relevant information is readily available, easy to discover and simple to share. And as always, Delve never changes any permissions, so people can only see the information they already have access to.

Delve draws in more content from across Office 365

The Office Graph automatically learns who and what is important to you. Then based on these insights, Delve proactively surfaces content from across Office 365 into a single view, so you no longer need to move between different apps to discover the information that’s important to you. Today, Delve helps you discover content from wherever it lives within various Office 365 apps and experiences, including:

•SharePoint and OneDrive for Business—Delve surfaces content saved on SharePoint Online team sites or your OneDrive for Business cloud storage.

•Office 365 Video content—Delve incorporates Office 365 Video portal content so you can discover trending videos relevant to you.

•Yammer—Delve now incorporates links shared in Yammer so you can discover even more from across Office 365. Soon, Delve will also enable inline conversations so you can share and discuss any content in Yammer directly from within the Delve experience.

Delve 3

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Lync is now Skype for Business – Let’s see

Lync is now Skype for Business — see what’s new

If you already use Skype to stay in touch with friends and family in your life away from work, you’ll appreciate the power and simplicity of Skype for Business where it’s easy to find and connect with co-workers. And you can use the devices you already have to reach businesses through an enterprise-grade, secure, IT-managed platform. If you’re coming to Skype for Business from Lync, you’ll recognize all of the features you already use but in a fresh new interface with simplified controls and some great new additions:

  • New look and feel
  • Call from Skype for Business using your desk phone for audio
  • Integration with the Skype directory
  • Call Monitor
  • Rate My Call
  • Quick access to call controls
  • Emoticons

New look and feel

If you’re a regular user of the commercial version of Skype, then Skype for Business will seem very familiar: the Contacts list, presence indicators, buttons and icons, and even the app sounds should make you feel right at home.Learn more.

Skype for Business Contacts listOf course, all the essential Lync features are still there—like the Quick Actions buttons, which let you IM or call a contact (and more) with just one click or tap.

Contact quick actions: IM, audio, video, contact card, and moreIn the Skype Meeting window, the simplified arrangement of controls and menus makes it easy to find the command you need. In the conversation window, chat text is formatted so you can easily see who’s talking, and tabbed conversations allow you to keep track of several discussions at once.

IM window with two conversations, and meeting window with Present menuIf you’ve ever had someone send you a file during an IM conversation, then file transfer preview is another feature of the new Skype for Business look and feel you’ll appreciate. When someone sends you a file, select Download in the IM window to update the file’s icon, or right-click or tap and hold to forward, preview, or delete it.

Using Skype for business is great for Government organizations that want to expand their communication and office integration, increase performance, clarity, and audit trail with Skype IM log.

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Avaya IP Office Power Demo Setup Video Tutorial

Catalyst Telecom Technical Services walks through the basic setup for an Avaya IP Office Power Demo unit. Additional resources used in this video can be obtained from the site search for IP Office Power Demo.

Duration : 0:19:13

Continue reading Avaya IP Office Power Demo Setup Video Tutorial

Skype for Business a New Communication Tool

Skype for Business a New Communication Tool


Video and Audio Conferencing for 2 to 250 participants (at your desk or in a conference room)
Instant Messaging text or send files to an individual or a group
Screen Sharing show your desktop to others (replacing MeetingPlace)
Collaboration allow others to access or make changes on your desktop


  • Find someone
  • Add a contact
  • View contact card
  • Add audio, video & share files in an IM conversation
  • Switch between conversations
  • Find a previous IM conversation
  • Presence (Status)
  • Create a group
  • Send an instant message
  • Schedule a meeting
  • Record & Play back a meeting
  • Manage meeting participants
  • Need to invite more people?
  • Choose your view
  • Join a Skype meeting
  • Share your desktop or a program
  • Share a Powerpoint presentation
  • Share your desktop or a program
  • Share notes with OneNote
  • Share a whiteboard
  • Give control to others… and take back control
  • Select who can download shared files
  • Share a PowerPoint presentation
  • Share a file or a picture


Give control to others…

Allow others to flip through slides, contribute information, and make changes to a whiteboard or OneNote, PowerPoint or other kind of file, or demonstrate a program with just a couple of clicks. Take back control at any time.

  1. Click Give Control.
  2. Pick a particular person or click Give Control Automatically to automatically give access to
  3. anyone who asks for control of your desktop. Share your desktop or a program

Need to show everyone what you’re talking about?

…and, take back control

  1. In the meeting window, click the Present 1. Click Give Control again.

button. 2. If Give Control Automatically is selected, click it to clear it. Or to take

back control from a person, click Take Back Control.2.                                Click Present Desktop to show the entire

contents of your desktop… or…

Select who can download shared filesClick Present Programs and double-click the

In a scheduled meeting, you can restrict who can download a copy of a file program you want to share. you’re sharing—like if the information is still a draft or is confidential.3. Double-click the program you

  1. Click the Present button, and then click the Manage Presentable Content want to share. button.
  2. If you share a program, it will
  3. Click the Permissions button, and then select from:have a yellow border and a Now
  • Organizer – just the person who set Presenting tab on your desktop. up the meeting
  1. To stop sharing, click Stop
  • Presenters – just the people who the

Presenting on the bar at

organizer set up as presenters

the top of your screen, or • Anyone – all participantsat the top of the

conversation window.

Which Skype should I use?

Skype for Business is for connecting with a co-worker or business associate.

Skype is for connecting with your grandma, or chatting with friends while gaming.

© 2015 Microsoft Corporation. All rights reserved.

Share notes with OneNote

OneNote is fully integrated with Skype for Business. You, or anyone you’ve given permissions to before the meeting, can have access to the OneNote file and take notes.

  1. In the conversation window, click the

Present button, and then choose Shared Notes.

  1. Select an existing notebook, or click

New Notebook to create a new one.

Participants who joined the meeting using Skype for Business are automatically added to an attendee list in the OneNote.

Share a whiteboard

Need to show what you’re talking about? Draw it using the Whiteboard! It’s also great for brainstorming.

  • In the conversation window, click the Present button, click More, and then click Whiteboard.

Check out the toolset on the right side of the whiteboard. It’s even got a laser pointer.


Available * Online and available
Be Right Back ** Away from your computer briefly
Away *, ** Logged on, but have been away from computer for a period of time.
Off Work ** Not working or not available
Busy *, ** Hard at work and shouldn’t be interrupted
In a call * In a Skype for Business call (two-party call)
In a meeting * In a meeting (using Skype for Business or Outlook)
In a conference call * In a Skype for Business conference call (Skype meeting with audio)
Do Not Disturb ** Do not want to be disturbed. You will see IMs, but only if you’re both in the same Workgroup.
Presenting * Giving a presentation
Out of the office Set to OOF in your Outlook calendar
Offline * Not signed in
Unknown Presence can’t be detected

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