Category Archives: Email & Calendar

Announcement: PC Computer Repairs NYC

Computer Repair, Maintenace, Installation, Web Design and Tech Support – New York City, NY

When it comes to servicing your computer, we strive to provide business and home MAC and PC users in NYC Manhattan and Brooklyn with a service oriented experience. All of our service professionals are Microsoft Certified MCPs. We provide small business to medium business, home, house calls, onsite and off site dropoff computer repair NYC.

For small businesses the experts at b4computers can:

  • Setup Microsoft Windows Server domain and workgroup networks
  • Repair Microsoft Windows Server 2003, 2008 and 2012 operating systems
  • Setup, upgrade and repair Dell, HP, IBM, Lenovo and other servers
  • Provide secure internet access through a VPN LAN
  • Setup a business network with domain configured windows server environment

For business and home the experts at b4computers can:

  • Perform the service and repair at your business, home, or you can come to us
  • Fix problems encountered with all standard hardware and software for server, desktop, tower, laptop, notebook, and netbook.
  • Provide service to install, Windows upgrade and repair for Microsoft Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.
  • We repair and are experienced with all manufacturers such as Apple, Dell, HP, Lenovo, Sony, IBM, ThinkPad, Vaio, Toshiba, Mac, Macbook, Macbook Pro, iMac and others.
  • Upgrade and repair laptop, desktop and tower computers
  • Repair cracked laptop screen, dim or flickering LCD screens for laptops and LCD monitors
  • Update your operating system with fixes, drivers, and security updates
  • Train you on how to operate your computers and keep them updated so you encounter fewer problems
  • Computer hardware and software upgrade advice
  • Configure the software to enable us to service your computers remotely
  • Setup secure and encrypted wireless networks
  • Extend wireless networks to reach all rooms and spaces
  • Service your computers with privacy and confidentiality in mind
  • Hard drive data recovery

We do not sell any parts directly to the client. Parts can be purchased by the client or we can purchase it for you to perform the repair. What it costs us to acquire the part is what you pay.

Onsite in home PC computer repair service is at $75 per hour plus parking if applicable.
Onsite business workstation and server computer repair service is at $90 per hour plus parking if applicable.

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

Virus removal NYC, Malware removal  Manhattan, Adware Removal Brooklyn

In the early age of computers viruses would try to display a message on your screen, delete your files and break the operating system. Now most viruses are trying to make money off of you. They do this with

Google ads that either you click on or they get paid simply showing the ad. We can remove the virus and repair your computer so its safe to use and with restored performance. You can get a virus from an email attachment, adobe flash, java, website and programs you download. We provide virus removal services in Manhattan Brooklyn New York. We can provide this service at your business and home or you can drop off your computer in New York City.

There are many types of computer viruses:

Boot sector virus – Infects your hard drive and works in the background.

Browser Hijacker –
Infects Internet Explorer, Firefox and Chrome redirects the page you want to visit to an advertisement website page. When you search on Google changes the search result with new links that redirects to ads. Changes your home page to a fake search page. It also can display pop ups

Polymorphic Virus – Evades antivirus utilities by changing its own program to prevent detection.

Resident Virus – Loads a side virus that restores the main virus when deleted

Rootkit Virus – Invisible virus that hides and runs in the background

Trojan Virus – Gets installed when loading a program or utility you want

Keylogger Virus – Records your passwords and sends them back to virus creator

Ransomware – Stops you from using your computer until you pay with a green dot MoneyPak. This shows up in many forms like the FBI computer virus

Worm – Is a virus program that copies and multiplies itself by using computer networks

Fake Antivirus – Logos and images look almost like the real thing. They run a fake scan then displays a result page of all the viruses it found. Then asks you to purchase the program to remove them.

Spyware / Adware – tracking and storing Internet users’ movements on the Web and serving up pop-up ads to Internet users.

If you would like more information on all the different types of viruses out there click below.

http://en.wikipedia.org/wiki/Computer_virus

Terms & Regulations

Scheduling
Our schedule changes daily, depending on other clients, traffic conditions and public transportation. You should allow us a one hour margin from your appointed time. If we schedule for 5:00pm, we might arrive as late as 6:00pm, but we always try our best to be punctual

Time = Money
When your technician comes over, please remember that time is money. Although we work very fast, we are not psychic and can never be 100% sure how much time a certain task could take. The charge is by an hourly rate, even if it takes 4 hours to do something you thought would take only 2 hours.

One Hour Minimum
The first charge is always for arriving/traveling and the first hour of work. Even if your problem is fixed after 9 minutes, you will still have to pay for the entire hour. After the first hour, charges will be made for parts of an hour (for example, 2 hours and 10 minutes).

Payment
We accept cash or checks (with a preference for cash). If you are a business, we can invoice you, and set up a time to be paid. For remote/online service, we accept payment through PayPal.com or Google Checkout.

Coverage Area
Since this is New York, most of our traveling takes place on public transportation, which means that if you live too far from the city, there will be an extra charge for the first hour (the hour that includes the traveling fee).

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

rates-office365-pc

 

Microsoft Office 2010
Polycom Cx5000 Unified Conference Station For Microsoft Lync (Amazon) Amazon Logo

$4300.00



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Microsoft Surface (32gb) (Amazon) Amazon Logo

$539.95



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+ 11 others available from Amazon
Microsoft Office Home & Business 2010 - 2pc/1user (one Desktop And One Portable) (disc Version) (Amazon) Amazon Logo

$278.00

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Microsoft Software Office Home And Business 2010 English Pc Attach Key Product Key Card For 1pc (Amazon) Amazon Logo

$219.69

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Microsoft Office Home & Student 2010 - 3pc/1user (disc Version) (Amazon) Amazon Logo

$179.99

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Microsoft Office Home & Business 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$150.09

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Go! With Microsoft Office 2010, Vol. 1, And Student Videos (Amazon) Amazon Logo

$128.49



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Microsoft Office Home & Student 2010 - 3pc/1user [download] (Amazon) Amazon Logo

$124.99

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Microsoft Office Home & Student 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$99.99

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New Perspectives On Microsoft Office 2010, First Course (Amazon) Amazon Logo

$87.20



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Microsoft Natural Ergonomic Desktop 7000 (Amazon) Amazon Logo

$81.78



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Microsoft Office 2010: Introductory (shelly Cashman Series(r) Office 2010) (Amazon) Amazon Logo

$69.49



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Announcement: Office 365 for professionals and small businesses (Plan P)

Click the ‘Buy’ button to begin setting up your account.

Microsoft Office 365 is a pay-as-you-go subscription service. Sign up today and get virtually anywhere access* and the productivity features listed below.

Computer Systems Cloud Specialist has configured a custom collection of Microsoft Online Services especially for you.

Review your customized collection here:

Buy Office 365

Get started with the right Office 365 plan for your organization here. Office 365 for professionals and small businesses is just $6 per user per month.

https://portal.microsoftonline.com/partner/partnersignup.aspx?type=Purchase&id=07971c45-349c-4545-8020-9ebffeaf70b3&msppid=3327243

This purchase offer includes:
– 1 user licenses Microsoft Office 365 (Plan P1)

Additional partner information:
info@office365cloud.co
516 307-6619

$6

Per user/month

Key Features

   

Email, calendar, contacts, personal archive, and 25 GB mailbox storage with 35 MB attachments with Exchange Online

  Included

Online document viewing and basic editing capabilities with Office Web Apps

  Included

Easily access and view files from your mobile device with Office Web Apps

  Included

Consistent file formatting from desktop Office versions to web versions with Office Web Apps

  Included

Sites to share documents and information with SharePoint Online

  Included

Easily design and maintain a professional-looking public website with SharePoint Online

  Included

Instant messaging, presence, online meetings, and PC-to-PC audio/video calls with Lync Online

  Included

Share your desktop with colleagues and partners with Lync Online

  Included

Premium antivirus and anti-spam filtering with Microsoft Forefront Online Protection for Exchange

  Included
Microsoft Office 2010
Polycom Cx5000 Unified Conference Station For Microsoft Lync (Amazon) Amazon Logo

$4300.00



Buy Now

Microsoft Surface (32gb) (Amazon) Amazon Logo

$539.95



Buy Now

+ 11 others available from Amazon
Microsoft Office Home & Business 2010 - 2pc/1user (one Desktop And One Portable) (disc Version) (Amazon) Amazon Logo

$278.00

Buy Now
Microsoft Software Office Home And Business 2010 English Pc Attach Key Product Key Card For 1pc (Amazon) Amazon Logo

$219.69

Buy Now
Microsoft Office Home & Student 2010 - 3pc/1user (disc Version) (Amazon) Amazon Logo

$179.99

Buy Now
Microsoft Office Home & Business 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$150.09

Buy Now
Go! With Microsoft Office 2010, Vol. 1, And Student Videos (Amazon) Amazon Logo

$128.49



Buy Now

Microsoft Office Home & Student 2010 - 3pc/1user [download] (Amazon) Amazon Logo

$124.99

Buy Now
Microsoft Office Home & Student 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$99.99

Buy Now
New Perspectives On Microsoft Office 2010, First Course (Amazon) Amazon Logo

$87.20



Buy Now

Microsoft Natural Ergonomic Desktop 7000 (Amazon) Amazon Logo

$81.78



Buy Now

Microsoft Office 2010: Introductory (shelly Cashman Series(r) Office 2010) (Amazon) Amazon Logo

$69.49



Buy Now

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What’s todays difference between Office 365 and Office 2016?

What’s todays difference between Office 365 and Office 2016?


Applies To: Office for home,
Office 365 is a subscription service that includes the most recent version of Office, which currently is Office 2016. It comes with the applications you’re familiar with, like Word, PowerPoint, and Excel, plus extra online storage, ongoing tech support at no extra cost, and more.You can choose to pay for an Office 365 subscription on a monthly or yearly basis, and the Office 365 Home plan lets you share your subscription with up to four members of your household. Different Office 365 plans are available for home and personal use, as well as for small and midsized businesses, enterprises, schools, and nonprofits.Office 2016 is also sold as a one-time purchase, which means you pay a single, up-front cost to get Office applications for one computer. One-time purchases are available for both PCs (such as Office Home & Student 2016) and Macs (such as Office Home & Student 2016 for Mac). One-time purchases don’t have an upgrade option, which means if you plan to upgrade to the next major release, you’ll have to buy it at full price.Office Online is the free version of Office that you can use in your web browser. Try the Office Online apps.

Ready to install Office? See Install Office on your PC or Mac.

Compare Office 2016 as a one-time purchase to an Office 365 subscription

One-time purchase
(Example: Office Home & Student 2016)
Office 365 subscription
(Example: Office 365 Home)
Cost Pay a single, one-time cost Pay a small monthly fee, or save by paying for a full year
Office applications Included Get Office 2016 applications, like Excel, Word, and PowerPoint. Your apps won’t be updated when new features are released. Included Get the latest version of Office applications, like Excel, Word, PowerPoint, and Outlook. Right now that’s Office 2016, but your version will continue to receive new feature updates. PC users also get Access and Publisher.
Feature updates Not included Security updates are included, but you won’t get new features that are added to Office 2016. Upgrades to major releases are not included. Included Your version of Office will always be improving. Get the latest features and updates from Microsoft. Major upgrades to future versions are included.
Install Office on more than one computer (Mac or PC) Not included One-time purchases are designed for a single operating system, so your copy of Office is good for either one Mac or one PC. Included With Office 365 Home, you can install Office desktop applications on up to 5 computers, which can be a combination of Macs and PCs. If you don’t need all of those installs, share them with members of your household.
Install Office and get advanced features on tablets and phones Not included Get basic editing features only on your tablet or phone. Included Get extra features when you sign in to Office apps on your device. With Office 365 Home, you’ll get these extra features on up to 5 tablets and 5 smartphones.
Extra online storage Not included Not included. Included Securely store your files in the cloud and access them from anywhere. Get 1 TB of OneDrive cloud storage per user, for up to 5 users.
Technical support is included Not included Initial technical support is included for installing only. Included Contact us throughout your subscription at no extra cost for help with technical issues, or for subscription and billing support.

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How to Start Menu Troubleshooter in Windows 10

Start Menu Troubleshooter in Windows 10

How to Download and Use Start Menu Troubleshooter in Windows 10

 

information   Information
Microsoft has released a Start menu troubleshooter for Windows 10 that will troubleshoot and hopefully automatically fix your Start menu problems.

This tutorial will show you how to download and use the Start nenu troubleshooter to troubleshoot and automatically fix Start menu problems for your account in Windows 10.

Here’s How:

1. Download the Start menu troubleshooter from Microsoft below.

download

2. Save and run the downloaded startmenu.diagcab file from above.

Note   Note
The Start menu troubleshooter will only run and will not be installed in your Windows 10.

3. Click/tap on the Advanced link in the Start menu troubleshooter. (see screenshot below)

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4. Check the Apply repairs automatically box, and click/tap on Next. (see screenshot below)

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5. The Start menu troubleshooter will now check for problems with the Start menu. (see screenshot below)

Note   Note
The troubleshooter checks for the following issues:

  • If Start Menu & Cortana applications are installed correctly
  • Registry key permission issues
  • Tile database corruption issues
  • Application manifest corruption issues.
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6. If the troubleshooter finds any problems, it will attempt to automatically fix them. You can click/tap on View detailed information to see the troubleshooting report details. (see screenshots below)

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7. When finished, you can close the Start menu troubleshooter.

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Windows 10 Upgrade ? Ends Today

Microsoft: Windows 10’s free upgrade absolutely, positively ends today
The “Get Windows 10” app is going away at midnight, though. (Or just about.)

Officially, the free upgrade period for Windows 10 expires at 11:59 p.m. (UTC-10) on July 29, 2016. For Americans who never think beyond Pacific, Eastern, Mountain or Central time, that means that you have just a bit more time beyond midnight to complete the upgrade—unless you live in Hawaii.
One catch if you’re a procrastinator: according to Microsoft, all upgrades must be fully completed by the deadline—you apparently won’t be able to wait until the last minute. As part of my update of how to install Windows 10, I found that I needed a solid two hours (maybe more, maybe less) to upgrade an older PC. We don’t know what exactly will happen if you’re in the middle of the upgrade when it expires, but it’s probably best not to find out.
There’s good news, though: Microsoft’s intimated before that the “Get Windows 10” (GWX) nagware will stop tonight, and that was confirmed today. “On July 29, the notifications will end and clicking on the icon in the system t

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Microsoft Planner Now Available to Office 365 Cloud Users

Microsoft Planner Now Available to Office 365

The Microsoft Planner service has gone live and is being rolled out gradually to Office 365 business and education subscribers worldwide, starting as early as today.

Microsoft Planner was previously available at the preview stage, where it went by the “Office 365 Planner” product name. It’s now being delivered to organizations with “Office 365 Enterprise E1–E5, Business Essentials, Premium and Education subscription plans,” with availability expected in “the next several weeks,” according to Microsoft’s announcement.

This application is designed to let organizations set up collaboration plans for getting projects done with other people. The Microsoft Planner interface has so-called “Cards,” which are used to show assigned tasks within the overall project’s “Board.” There’s also a “Hub” or “Charts” view that graphically shows a plan’s progress, including who’s behind schedule in a color-coded scheme (see screenshot).


[Click on image for larger view.] Overall view of a plan using Microsoft Planner. Source: Office blog post.

A user creates a plan, assigns tasks with dates, sorts the tasks and then assigns people to the tasks, according to Microsoft’s quick-start guide.

Microsoft Planner uses the Office 365 Groups capability. It will automatically create a Group, which shows information about resources and people in an organization. In addition, every Office 365 Group automatically will have Microsoft Planner capabilities.

Microsoft Planner will just arrive by default for Office 365 subscribers, without intervention by IT pros, which might be something for them to consider. The only end users that won’t automatically get this application will be Office 365 Government plan users and organizations subscribing to Office 365 through China’s 21Vianet Group, according to a Microsoft support document for IT pros.

If IT pros want to control the arrival of Microsoft Planner, then they will have to use the Office 365 Admin Center or Office 365 PowerShell to remove access to users, which means revoking the Microsoft Planner license. Exercising control over who can create Groups is done through Azure Active Directory PowerShell cmdlets.

Perfect tool to keep organized…

Get organized quickly

Easy to use

Launch Planner from the Office 365 app launcher with a single click. You can then create a new plan, build a team, assign tasks, and update status—in a few easy steps.

Configuring Your Desktop/Mobile Email Client for Office 365

 

Configuring Your Desktop/Mobile Email Client for Office 365

This page provides links to documentation on how to configure your email client to access Office 365. You can set your email client to access your Office 365 account using either Exchange or Internet Message Access Protocol (IMAP) settings.

Exchange Versus IMAP

There are several advantages to setting up your email client to use Exchange rather than IMAP settings. Exchange only requires that you provide your email address and password for set up; IMAP, however, requires additional server information. Exchange also provides direct access to the USC calendar that is a part of your Office 365 account.

At this time, ITS supports both methods of setting up your account.

Setting Up an Office 365 Account Using Exchange

For documentation on setting up your Office 365 account on an email client using Exchange, please see the links in the side navigation to the right of this page.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Setting Up an Office 365 Account Using IMAP

Below you will find information on configuring ITS-supported email clients to access your Office 365 account using IMAP. You will need to know your Office 365 email address, password, and the Office 365 server settings in order to successfully set up your email client.

IMAP Server Settings

The following are the incoming and outgoing IMAP server settings for Office 365.

Setting IMAP (incoming) SMTP (outgoing)
Server Name outlook.office365.com smtp.office365.com
Port Number 993 587
Encryption Method SSL TLS

The following Microsoft links provide step-by-step information on how to connect your email client to Office 365 using the IMAP protocol.

NOTE: The versions of Outlook that are listed below are the only versions that are supported by Microsoft for use with Office 365.

Outlook 2010 SP2, version 14.0.7015.1000 (and greater)
Outlook 2013 SP1, version 15.0.4569.1506 (and greater)
Outlook 2016
Outlook 2016 for Mac

To determine which version of Outlook you are using, please see Microsoft’s How to determine Outlook version information page.

Getting Help

For assistance configuring your email client for Office 365, please contact the ITS Customer Support Center.

Outlook email works great with iphone 6s device

I get my work office 365 email directly on my cell phone saves trips to the office

The best read-it-later service Instapaper – Outlook Now

In the read-it-later space, the two dominant players have long been Instapaper and Pocket. Each app has its own strengths and weaknesses, and Pocket has some features that could make it the ideal app for some use cases, but Instapaper is our favorite app for actually reading the best writing on the web … later.I save my articles and notes appointment in Outlook indexed/Tag easy to find later

But with Instapaper on my new iPhone I am ready to start using the app again it was great in the past.. Even looks better today. Helps me with reBloging get the Word out.. I am using MS Office 365 at work best Business solution office software you can by/offer to your employees… More productive .. I like it Peter Coach…

Instapaper has been one of the most recommended apps for iOS users since the App Store first debuted, and it’s no accident. It was one of the first apps on iOS to demonstrate the truly transformational power apps can have on a mobile device. Holding “the web in your hands” means something very different when you’re not just passively browsing that web but picking and choosing what parts of the web you want to hold and read comfortably on your couch. Other apps may do a better job of parsing images or organizing articles, but Instapaper does the best job of presenting the text of the things you want to read in the format you most enjoy reading. And that’s why it’s our favorite read-it-later service for iOS.

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Sticky: Office 365 Account Management

Office 365 Account Management
Office 365 Account Management

Account, Group, and Resource Management

Overview

  • NYP Active Directory is synchronized with Office 365
    • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • Processes are being put in place to aid in account and resource provisioning

Synchronization

A process called DirSync copies information to Office 365 roughly every 10 minutes (varies based on workload)

  • Most account changes need to be made in NYP Active Directory and then allow DirSync to push them up to Office 365
  • Changes to the global address list are only processed once a day at 3am, and therefore may not show up to end users until the next day.
  • This is a process controlled by Microsoft across their customer base and is not a process DoT can manually kick off

General Account Changes

  • NYP Active Directory is synchronized with Office 365
  • This permits for management of users, groups, and resources through tools like ADUC/ADAC
  • Synchronization will push changes from NYP Active Directory to Office 365
  • When the following fields are changed in Active Directory the changes will later appear in Office 365
  • First Name (under an automated process)
  • Last Name (under an automated process)
  • Display Name
  • Username
  • Job Title
  • Department
  • Office Phone
  • Mobile Number
  • Fax Number
  • Street Address
  • City
  • State
  • ZIP

Distribution Group Management

  • Distribution Groups are created and managed in Active Directory
  • There are two types of distribution groups
  • A native distribution group which is designed solely for emailing groups of individuals
  • A security group can also be mail enabled allowing emailing of the group members
  • This can reduce need for duplicate group creation if members are the same
  • Distribution Groups can be hidden from the address book (GAL), which DoT can assist in configuring
  • Mail aliases can be created for distribution groups, which DoT can assist in configuring
  • Currently Distribution Groups need to be managed using tools such as ADUC/ADAC

Note Regarding Migration

  • The tools indicated for user and resource provisioning and conversion are designed primarily for new accounts
  • Unless directed by DoT, do not utilize these accounts to assist in the migration process
  • DoT may utilize these tools to rectify account issues with the migration, but only after checking on other settings with the account beforehand
  • Many times accounts that are having problems during migration require specific issue resolution

User Provisioning

  • Provisioning is the process of creating an account in Office 365
  • A SharePoint form allows for LAN staff to provision accounts to Office 365
  • https://collaboration.nyplace.org/sites/resourcecenter/sys/Lists/Account%20Provisioning
  • Enter the username from Active Directory, and select the account type of User
  • Choose whether they should have a G1 or G3 license
  • Select whether their email should forward back to GroupWise/Gmail/Lotus Notes when provisioned
  • If your site HAS NOT been migrated to Outlook, you should select Yes
  • If your site HAS been migrated to Outlook, you should select No
  • Due to dependency on several subsystems the provisioning process can take up to an hour to fully provision an account
  • You can only provision a user account you have rights over in Active Directory
  • An email will be sent to you when an account has been provisioned

Resource Provisioning

  • A resource is a Room, Equipment, or Shared Mailbox
  • Prior to provisioning a resource, an account should be created in Active Directory that represents the resource
  • Resources are provisioned through the same form indicated prior
  • Select the resource account in the form
  • Select whether their email should forward back to GroupWise when provisioned
  • After a resource is provisioned groups are created in Active Directory that provide various access levels to the resource
  • A Room or Equipment Mailbox will have a FC (Full Control) group created
  • A Shared Mailbox will also have a SA (Send As) and SOB (Send On Behalf) group created
  • Populating these groups in Active Directory will provide users the above required permissions
  • Because resource accounts are considered a ‘place holder’ object in Active Directory, the account is disabled by the provisioning process

Account Conversion

  • You can use the provisioning system to perform some forms of account conversion in Office 365
  • You can convert which license is assigned to a user in Office 365
  • You can convert a user mailbox to a shared mailbox
  • To convert you submit them for provisioning
  • The conversion process can still take up to an hour to complete

Troubleshooting

 

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