Category Archives: About Office 365

Repair Outlook Data Files (.pst and .ost) – Office 365 Exchange


Repair Outlook Data Files (.pst and .ost)

My IT Support Department recommended rebuilding the user Profile for Outlook when the .ost file is damaged.
Outlook working with Office 365 will rebuild .ost file.

Error msg Cannot display the folder.

“Windows Search” exited without properly closing your Outlook data file … .ost “Microsoft Outlook” must be restarted.

Quick fix recommended by IT Support

Go to this folder, replacing USERID with the User’s account name:  C:\Users\USERID\AppData\Local\Microsoft\Outlook

Delete the Outlook Data File, .ost

Open Outlook, it will rebuild the user’s profile.

If you decide to repair existing file then continue with instructions below.

Repair Outlook Data Files (.pst and .ost)

If your Microsoft Outlook Data File (.pst and .ost) won’t open or you suspect that the data file is damaged, use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool checks the Outlook Data Files on your computer to see if they’re in good shape.

Repair a .pst file

  1. Exit Outlook, and browse to <drive>:\Program Files — or, if you see a Program Files (x86) folder on the same drive, browse to that instead. For example, C:\Program Files or C:\Program Files (x86).
  2. In the Search box, type Scanpst.exe.

If the search doesn’t find Scanpst.exe, try searching in the alternative folder mentioned in step 2, above — Program Files or Program Files (x86).

  1. Double-click Scanpst.exe.
  2. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or click Browse to select the file.
  3. By default, a new log file is created during the scan. Or, you can click Options and choose not to have a log created, or to have the results appended to an existing log file.
  4. Click Start.

If the scan finds errors, you’re prompted to start the repair process to fix them.

The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to select the file you want to use.

  1. Click Repair.

    A copy of the log file is saved to the same folder as the .pst file.

  2. Start Outlook with the profile that contains the Outlook Data File that you repaired.
  3. Switch to the Folder List view in the Folder Pane by pressing Ctrl+6.

In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can’t place in their original structure.

You can create an Outlook Data File, and drag the items in the Lost and Found folder into the new data file. After you’ve moved all the items, you can remove the Recovered Personal Folders (.pst) file. This includes the Lost and Found folder.

If you can open the original Outlook Data File, you may be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. You may be able to recover items from the backup file that the Inbox Repair tool couldn’t recover.

To recover items from the backup (.bak) file, make a copy of it and give the copy a new name with a .pst extension, such as bak.pst. Import the bak.pst file into Outlook, and then use the Import and Export Wizard to import any additional recovered items into the newly created .pst file.

See how to import a .pst file by reading Import Outlook items from an Outlook Data File (.pst).

Re-create an offline Outlook Data File (.ost)

Some account types, such as Microsoft Exchange Server, use an offline Outlook Data File (.ost). This type of data file is a copy of information saved on your mail server. If you encounter problems with an offline Outlook Data File (.ost), the file can be re-created by downloading a copy of your items again. We don’t recommend repairing an offline Outlook Data File, so if your offline data file isn’t usable, you should re-create it by doing the following:

  1. Exit Outlook.
  2. In Control Panel, click or double-click Mail.

Where is Mail in Control Panel?

Mail appears in different Control Panel locations depending on the version of the Windows operating system, the Control Panel view selected, and whether a 32- or 64-bit operating system or version of Outlook is installed.

The easiest way to locate Mail is to open Control Panel in Windows and then, in the Search box at the top of the window, type Mail.

Note    The Mail icon appears after Outlook starts for the first time.

The title bar of the Mail Setup dialog box contains the name of the current profile. To select a different existing profile, click Show Profiles, select the profile name, and then click Properties.

  1. In the Mail Setup dialog box, click E-mail Accounts.
  2. Click the Data Files tab, select the Exchange account, and then click Open File Location.

    A file explorer window opens to the location of the data file for the Exchange account. The Account Settings and Mail Setup dialog boxes will remain open, behind the file explorer window.

  3. Close the Account Settings and the Mail Setup dialog boxes, then return to the file explorer window.

    Important   Be sure to close these two dialog boxes before you delete the file. If they aren’t closed, Windows may display an error message about a conflict.

  4. In the file explorer window, right-click the Exchange data file and then click Delete. The next time you start Outlook, a new .ost file is created for the account.
Microsoft Office 2010
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Cloud-based productivity with Office 365


Windows 10 includes a new app called Get Office which lets you download Office 365 from its website. Now, the app seems to offer a free trial for Office 365 as well. According to a new user report, the app lets you get a free 1-month trial for Office 365 — without any credit card. Keep in mind that this offer is for Office Mobile apps that’s only available on Windows 10.

This is indeed a great offer which will let you try out Office 365 apps for free. Keep in mind that this offer will only appear if you don’t have any kind of Office 365 subscription. I’ve tried to get the offer, but it doesn’t appear for me as I’m subscribed to Office 365. Nonetheless, if you also see this offer, make sure to let us know in the comment section below.

Offer flexible solutions that help customers grow and adapt to changing business environments while improving efficiency and getting the most out of their IT investments.
This solution area is about helping customers grow and adapt to changing business environments – and at the same time improving efficiency and getting the most out of their IT investments.
This includes solutions like:
• Consolidating servers with virtualization in Windows Server 2012 R2
• Hosting workloads in the cloud with Microsoft Azure
• Cloud-based productivity with Office 365
• Getting faster database performance for business applications with SQL Server 2014
• And enabling easier, less costly management of PCs and mobile devices with Windows 8 Pro and Windows Intune

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Connect with Customers Office 365 in the Cloud

Connect with Customers Office 365

It’s what you know about
the people who know you.

With Microsoft, you can use your data to help you target and win customers and keep them for the long-term—with the familiar tools you already know.

Nearly half of modern businesses say BI/Analytics is important.*


Get to the data you need, fast—with tools you already have

        • Find and combine data from internal and external sources with familiar tools to help make business decisions faster.



      • Save time and resources with recommended charts and industry defining analysis tools in Excel



Quickly identify and act on customer opportunities

Office 365 and Excel makes it simple to create rich, interactive dashboards, data visualizations, and presentations so you can:

        • Track and monitor opportunities



      • Gain customer insights to win sales and deepen relationships



      • Communicate with those who matter most



Share customer insights with your team

Easily publish data and insights for the rest of your organization to use – for example, giving your sales team the edge they need to connect with customers and win deals.

  • Power BI Sites make it simple to publish data, reports, and insights in the cloud for easy consumption from anywhere

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Office 365 Personal 1yr Subscription Key Card

Office 365 Personal 1yr Subscription Key Card
Product Description

The newest from Office.

Office 365 Personal has the latest version of the applications you know and love, plus cloud services so you can have Office when and where you need it. Just sign in and you can get to your Office files, applications, and settings from anywhere.1 The latest versions of all our best-in-class applications plus cloud services including Skype and OneDrive on 1 PC or Mac, and 1 Windows tablet or iPad.1 Also, easily install Office Mobile on multiple smartphones – including iPhones, and Android phones (Office Mobile is already installed on Windows Phones).1

What it includes:
  • Office on 1 PC or Mac, 1 Windows tablet or iPad.
  • Easily install Office Mobile on multiple smartphones – including iPhones, and Android phones (Office Mobile is already installed on Windows Phones).1
  • The latest versions of: Word, Excel, PowerPoint, Outlook, OneNote2, Publisher2, and Access.2
  • 1 TB of online storage in OneDrive.
  • 60 minutes of Skype calls each month to phones in 40+ countries.3
  • One convenient subscription with automatic upgrades included so you’re always up to date with the latest features and services.
Office 365 Personal is all about you.
Office 365

One subscription covers 1 PC or Mac + 1 Windows tablet or iPad1 + easy access on smartphones1

Office 365

Always have the latest Office applications2

Office 365

Pick up where you left off on another device4

Office 365

Get 1 TB of storage in the cloud

Office 365

Keep everyone in sync with anywhere access to shared docs

Office 365

Your software is always up to date

What’s great about Office 365?

Office 365 goes where you go.

  • Be more productive with a full version of Office, no matter where you are.
  • Sign in to get Office on your PC, Mac, Windows tablet, iPad, and multiple smartphones – including iPhones, and Android phones (Office Mobile is already installed on Windows Phones).1
  • You can sign in to your Microsoft account to get to your documents, applications, and settings.4
  • You’ll always have the latest features and services, thanks to automatic version upgrades.

Sharing and communicating is easier.

  • Get all the latest email, scheduling, and task tools for the entire household.
  • Use OneNote to capture and share notes, pictures, web pages, voice memos, and more.2
  • Allow others to read and scroll through your Word docs in real time through a browser, even if they don’t have Word.

Your favorite applications are smarter, too.

  • Incorporate content from PDFs into Word documents quickly and easily.
  • Add pictures, videos, or online media to your Word documents with a simple drag and drop.
  • Create more visually compelling presentations with widescreen themes in PowerPoint.
  • Find meaning in numbers faster with the Quick Analysis and Chart Animations in Excel.
Pick the Office that’s right for you.

Office 365 Personal is the best value for individuals who want Office on 1 PC or Mac, 1 Windows tablet or iPad and on multiple smartphones- including iPhones and Android phones (Office Mobile is already available on Windows Phones)1. But if you’re still not sure which version is right for you, check out our comparison chart.

Office 365
Office 365
Office 365
Office 365
Office 365
Office 365 Personal8,12 Office 365 Home8,12 Office 365 University8,12,14 Office Home & Business 2013 Office Home & Student 20138
Installs 1 PC/Mac2 + 1 iPad/Windows tablet1 Up to 5 PCs/Macs2 + 5 iPads/Windows tablets1 Up to 2 PCs/Macs/iPads/Windows tablets9 1 PC 1 PC
Core Office applications: Word, Excel, PowerPoint, OneNote10
Email, calendars, and tasks: Outlook
Desktop publishing & databases: Publisher, Access10
Easy smartphone access: View and edit Word, Excel, and PowerPoint documents on the fly11
Skype: 60 minutes of Skype calls each month to phones in 60+ countries13
OneDrive online storage (1 TB/user): Save documents for easy access and sharing virtually anywhere 1 user Up to 5 users
Easy subscription: Renewal required 1 year 1 year 4 years
Ongoing updates: Always have the latest Office applications9
System Requirements

Microsoft and Skype accounts // Internet access (fees may apply) // Some features may require additional hardware.

PC: Windows 7 or Windows 8, 32- or 64-bit OS only // 1 GHz processor with SSE2 support // 2 GB RAM // 3 GB available hard disk space // 1366 x 768 screen resolution.

Mac: Intel processor // Mac OS X version 10.6 // 1 GB RAM // 2.5 GB available hard disk space // HFS+ hard disk format // 1280 x 800 screen resolution.

1 Compatible devices only. Learn more at
2 Access and Publisher available on PC only. OneNote not available on Mac OS.
3 Internet and/or carrier network connectivity required; charges may apply.
4 See for details. Skype account required. Excludes special, premium, and non-geographic numbers. Calls to mobile phones are for select countries only. Skype available only in select countries.
5 Roaming settings are PC only. Internet connection required.
6 Extra 20 GB OneDrive storage for each household member (up to 100 GB total)
7 Internet connection required
8 For non-commercial use.
9 Current Office application versions for Office 365 are Office 2013 for Windows and Office 2011 for Mac. Customers with an active subscription will be entitled to the newest versions when available.
10 Application availability and features vary by platform and device. OneNote, Publisher, and Access available for PC only.
11 Office Mobile comes pre-installed on Windows Phones and is also available on Android phones and iPhones. See
12 Compatible only with Windows 7, Windows 8, and Max OS X 10.6 and later.
13 Skype is not available in all countries. Calling to mobiles only in select countries. Excludes special, premium, and non-geographic numbers. See
14 Eligibility verification required. Only full and part-time enrolled higher education students, faculty, and staff in accredited institutions are eligible. Alumni of these institutions are ineligible.

Continue reading Office 365 Personal 1yr Subscription Key Card

Office Delve New Way of Office 365

A new way of working

Companies recognize that the open and transparent exchange of information enables quicker decisions and more rapid innovation. Delve plays a pivotal role by unlocking the valuable knowledge held by each individual in an organization, and making it easy for people to discover and build upon the work and expertise of others.

With easy search and discovery capabilities of Delve, you can learn about a coworker before a meeting, hit the ground running on your new assignment, and stay in the loop on the latest updates from your team. Delve brings the right information to you proactively, saving you the time you used to spend riffling through email threads, asking around or looking for documents.

Delve 2

As coworkers communicate, create and share documents, Delve becomes a central place for people to discover connections between their work and the work of others.

Delve’s dynamic card-based interface puts the content that matters most to you and your teammates right at your fingertips. Familiar features like views, profiles and boards make Delve intuitive to use, and ensure that relevant information is readily available, easy to discover and simple to share. And as always, Delve never changes any permissions, so people can only see the information they already have access to.

Delve draws in more content from across Office 365

The Office Graph automatically learns who and what is important to you. Then based on these insights, Delve proactively surfaces content from across Office 365 into a single view, so you no longer need to move between different apps to discover the information that’s important to you. Today, Delve helps you discover content from wherever it lives within various Office 365 apps and experiences, including:

•SharePoint and OneDrive for Business—Delve surfaces content saved on SharePoint Online team sites or your OneDrive for Business cloud storage.

•Office 365 Video content—Delve incorporates Office 365 Video portal content so you can discover trending videos relevant to you.

•Yammer—Delve now incorporates links shared in Yammer so you can discover even more from across Office 365. Soon, Delve will also enable inline conversations so you can share and discuss any content in Yammer directly from within the Delve experience.

Delve 3

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New Windows 10 will STAGGER to Platform

Operating system will be released in ‘waves’

“We’ve said that Windows 10 will launch in the summer. Some of you have heard our partners working in the ecosystem speculate about a date, but we have not announced a date,” Belfiore said.

It turns out Microsoft has in mind not so much a release date (though there will be a moment when a release-ready build of Windows 10 is made available to PC makers), but rather a wave of launches.

“We are on track for the summer but you should have in mind this notion of Windows as a service,” he said.

“There are devices and features that will come not on the launch date but following it. Our main focus is to kick off with a great launch on the PC. Other devices, phone, HoloLens, Xbox, Surface Hub, will be staggered, probably not on the same date as the PC.

“In some cases, phone updates require us to go through mobile operator testing. The way to think about it is a launch wave that will start in the summer with the PC and then fill out over time as more devices come online.”

“That is also true of features,” he added. “There are some features that we’ve talked about that won’t be there on launch day. For example, extension support in the Edge browser won’t be there on launch date. The Win32 app support in the Store won’t be there on launch date. Some enterprise features will also come in the Fall.”

Why does Belfiore include Xbox in this list, given that Xbox One is already available? Users should perhaps expect a significant system update before it supports Microsoft’s new Universal App Platform (UAP).

Windows Phone is behind partly because Microsoft has a PC-first approach. “Our phone builds have been not as far along as our PC builds. In general our app work is happening first on the PC. We’re adapting the phone experiences later,” said Belfiore.

How to Upgrade RAM for Free (Windows 8/7/Vista/XP)

In this tutorial I show you guys how to upgrade your RAM on your computer for free!
People pay over $100 to upgrade their RAM to get better performance, but didn’t know their is a completely free and legal way to add RAM to their computer with no downloads!

“How To Upgrade RAM” “How To Upgrade Your RAM Windows 7” “How To Upgrade Your RAM For Free” “How To Upgrade RAM” “How To Add More RAM To Your Computer” “How To Add More RAM To Your Computer Free” “How To Add More RAM To Your Laptop” “How To Improve Your Computers Performance”

Duration : 0:5:36

Continue reading How to Upgrade RAM for Free (Windows 8/7/Vista/XP)

Preparing for mailbox migrations in Office 365

When planning a migration to Exchange Online there are some prerequisites we have to accomplish before starting the migration process: for example plan for user identity management, verify the ability to successfully connect mailboxes to the different clients, verify that Exchange Server is correctly published, and much more. This module provides an overview of the preparation steps in every migration methodology.

Duration : 0:15:3

Continue reading Preparing for mailbox migrations in Office 365

Skype for Business a New Communication Tool

Skype for Business a New Communication Tool


Video and Audio Conferencing for 2 to 250 participants (at your desk or in a conference room)
Instant Messaging text or send files to an individual or a group
Screen Sharing show your desktop to others (replacing MeetingPlace)
Collaboration allow others to access or make changes on your desktop


  • Find someone
  • Add a contact
  • View contact card
  • Add audio, video & share files in an IM conversation
  • Switch between conversations
  • Find a previous IM conversation
  • Presence (Status)
  • Create a group
  • Send an instant message
  • Schedule a meeting
  • Record & Play back a meeting
  • Manage meeting participants
  • Need to invite more people?
  • Choose your view
  • Join a Skype meeting
  • Share your desktop or a program
  • Share a Powerpoint presentation
  • Share your desktop or a program
  • Share notes with OneNote
  • Share a whiteboard
  • Give control to others… and take back control
  • Select who can download shared files
  • Share a PowerPoint presentation
  • Share a file or a picture


Give control to others…

Allow others to flip through slides, contribute information, and make changes to a whiteboard or OneNote, PowerPoint or other kind of file, or demonstrate a program with just a couple of clicks. Take back control at any time.

  1. Click Give Control.
  2. Pick a particular person or click Give Control Automatically to automatically give access to
  3. anyone who asks for control of your desktop. Share your desktop or a program

Need to show everyone what you’re talking about?

…and, take back control

  1. In the meeting window, click the Present 1. Click Give Control again.

button. 2. If Give Control Automatically is selected, click it to clear it. Or to take

back control from a person, click Take Back Control.2.                                Click Present Desktop to show the entire

contents of your desktop… or…

Select who can download shared filesClick Present Programs and double-click the

In a scheduled meeting, you can restrict who can download a copy of a file program you want to share. you’re sharing—like if the information is still a draft or is confidential.3. Double-click the program you

  1. Click the Present button, and then click the Manage Presentable Content want to share. button.
  2. If you share a program, it will
  3. Click the Permissions button, and then select from:have a yellow border and a Now
  • Organizer – just the person who set Presenting tab on your desktop. up the meeting
  1. To stop sharing, click Stop
  • Presenters – just the people who the

Presenting on the bar at

organizer set up as presenters

the top of your screen, or • Anyone – all participantsat the top of the

conversation window.

Which Skype should I use?

Skype for Business is for connecting with a co-worker or business associate.

Skype is for connecting with your grandma, or chatting with friends while gaming.

© 2015 Microsoft Corporation. All rights reserved.

Share notes with OneNote

OneNote is fully integrated with Skype for Business. You, or anyone you’ve given permissions to before the meeting, can have access to the OneNote file and take notes.

  1. In the conversation window, click the

Present button, and then choose Shared Notes.

  1. Select an existing notebook, or click

New Notebook to create a new one.

Participants who joined the meeting using Skype for Business are automatically added to an attendee list in the OneNote.

Share a whiteboard

Need to show what you’re talking about? Draw it using the Whiteboard! It’s also great for brainstorming.

  • In the conversation window, click the Present button, click More, and then click Whiteboard.

Check out the toolset on the right side of the whiteboard. It’s even got a laser pointer.


Available * Online and available
Be Right Back ** Away from your computer briefly
Away *, ** Logged on, but have been away from computer for a period of time.
Off Work ** Not working or not available
Busy *, ** Hard at work and shouldn’t be interrupted
In a call * In a Skype for Business call (two-party call)
In a meeting * In a meeting (using Skype for Business or Outlook)
In a conference call * In a Skype for Business conference call (Skype meeting with audio)
Do Not Disturb ** Do not want to be disturbed. You will see IMs, but only if you’re both in the same Workgroup.
Presenting * Giving a presentation
Out of the office Set to OOF in your Outlook calendar
Offline * Not signed in
Unknown Presence can’t be detected

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