Announcement: PC Computer Repairs NYC

Computer Repair, Maintenace, Installation, Web Design and Tech Support – New York City, NY

When it comes to servicing your computer, we strive to provide business and home MAC and PC users in NYC Manhattan and Brooklyn with a service oriented experience. All of our service professionals are Microsoft Certified MCPs. We provide small business to medium business, home, house calls, onsite and off site dropoff computer repair NYC.

For small businesses the experts at b4computers can:

  • Setup Microsoft Windows Server domain and workgroup networks
  • Repair Microsoft Windows Server 2003, 2008 and 2012 operating systems
  • Setup, upgrade and repair Dell, HP, IBM, Lenovo and other servers
  • Provide secure internet access through a VPN LAN
  • Setup a business network with domain configured windows server environment

For business and home the experts at b4computers can:

  • Perform the service and repair at your business, home, or you can come to us
  • Fix problems encountered with all standard hardware and software for server, desktop, tower, laptop, notebook, and netbook.
  • Provide service to install, Windows upgrade and repair for Microsoft Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP.
  • We repair and are experienced with all manufacturers such as Apple, Dell, HP, Lenovo, Sony, IBM, ThinkPad, Vaio, Toshiba, Mac, Macbook, Macbook Pro, iMac and others.
  • Upgrade and repair laptop, desktop and tower computers
  • Repair cracked laptop screen, dim or flickering LCD screens for laptops and LCD monitors
  • Update your operating system with fixes, drivers, and security updates
  • Train you on how to operate your computers and keep them updated so you encounter fewer problems
  • Computer hardware and software upgrade advice
  • Configure the software to enable us to service your computers remotely
  • Setup secure and encrypted wireless networks
  • Extend wireless networks to reach all rooms and spaces
  • Service your computers with privacy and confidentiality in mind
  • Hard drive data recovery

We do not sell any parts directly to the client. Parts can be purchased by the client or we can purchase it for you to perform the repair. What it costs us to acquire the part is what you pay.

Onsite in home PC computer repair service is at $75 per hour plus parking if applicable.
Onsite business workstation and server computer repair service is at $90 per hour plus parking if applicable.

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

Virus removal NYC, Malware removal  Manhattan, Adware Removal Brooklyn

In the early age of computers viruses would try to display a message on your screen, delete your files and break the operating system. Now most viruses are trying to make money off of you. They do this with

Google ads that either you click on or they get paid simply showing the ad. We can remove the virus and repair your computer so its safe to use and with restored performance. You can get a virus from an email attachment, adobe flash, java, website and programs you download. We provide virus removal services in Manhattan Brooklyn New York. We can provide this service at your business and home or you can drop off your computer in New York City.

There are many types of computer viruses:

Boot sector virus – Infects your hard drive and works in the background.

Browser Hijacker –
Infects Internet Explorer, Firefox and Chrome redirects the page you want to visit to an advertisement website page. When you search on Google changes the search result with new links that redirects to ads. Changes your home page to a fake search page. It also can display pop ups

Polymorphic Virus – Evades antivirus utilities by changing its own program to prevent detection.

Resident Virus – Loads a side virus that restores the main virus when deleted

Rootkit Virus – Invisible virus that hides and runs in the background

Trojan Virus – Gets installed when loading a program or utility you want

Keylogger Virus – Records your passwords and sends them back to virus creator

Ransomware – Stops you from using your computer until you pay with a green dot MoneyPak. This shows up in many forms like the FBI computer virus

Worm – Is a virus program that copies and multiplies itself by using computer networks

Fake Antivirus – Logos and images look almost like the real thing. They run a fake scan then displays a result page of all the viruses it found. Then asks you to purchase the program to remove them.

Spyware / Adware – tracking and storing Internet users’ movements on the Web and serving up pop-up ads to Internet users.

If you would like more information on all the different types of viruses out there click below.

http://en.wikipedia.org/wiki/Computer_virus

Terms & Regulations

Scheduling
Our schedule changes daily, depending on other clients, traffic conditions and public transportation. You should allow us a one hour margin from your appointed time. If we schedule for 5:00pm, we might arrive as late as 6:00pm, but we always try our best to be punctual

Time = Money
When your technician comes over, please remember that time is money. Although we work very fast, we are not psychic and can never be 100% sure how much time a certain task could take. The charge is by an hourly rate, even if it takes 4 hours to do something you thought would take only 2 hours.

One Hour Minimum
The first charge is always for arriving/traveling and the first hour of work. Even if your problem is fixed after 9 minutes, you will still have to pay for the entire hour. After the first hour, charges will be made for parts of an hour (for example, 2 hours and 10 minutes).

Payment
We accept cash or checks (with a preference for cash). If you are a business, we can invoice you, and set up a time to be paid. For remote/online service, we accept payment through PayPal.com or Google Checkout.

Coverage Area
Since this is New York, most of our traveling takes place on public transportation, which means that if you live too far from the city, there will be an extra charge for the first hour (the hour that includes the traveling fee).

Contact: Peter Coach  631-965-5110

email info@newhopehotline.com

rates-office365-pc

 

Microsoft Office 2010
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Announcement: Office 365 Pricing – How to Buy One License

Order estimate

This purchase offer has been customized for you by Computer Systems Cloud Specialist. Sign in to take advantage of this offer.


Microsoft Office 365 (Plan P1) – 1 month term  |  Learn more
1 user license at $6.00 per user license, per month $6.00
per month
Subtotal $6.00

Why Office 365?

Office 365 makes sense at any budget. Starting at $6/mo/user any organization can afford to have Microsoft’s top communications platform. Work together using Microsoft’s familiar products no matter where you are. Collaborate and communicate effortlessly on email, calendars, documents and web conferences. You are protected by enterprises-class datacenters and backed by Microsoft’s 99.99% uptime SLA. Streamline IT and retire old hardware and software.

Additional partner information:
PeterCoach@sharepointcloud.onmicrosoft.com
631 965-5110
http://community.office365cloudsupport.com

via portal.microsoftonline.comMicrosoft Office 2010

Polycom Cx5000 Unified Conference Station For Microsoft Lync (Amazon) Amazon Logo

$4300.00



Buy Now

Microsoft Surface (32gb) (Amazon) Amazon Logo

$539.95



Buy Now

+ 11 others available from Amazon
Microsoft Office Home & Business 2010 - 2pc/1user (one Desktop And One Portable) (disc Version) (Amazon) Amazon Logo

$278.00

Buy Now
Microsoft Software Office Home And Business 2010 English Pc Attach Key Product Key Card For 1pc (Amazon) Amazon Logo

$219.69

Buy Now
Microsoft Office Home & Student 2010 - 3pc/1user (disc Version) (Amazon) Amazon Logo

$179.99

Buy Now
Microsoft Office Home & Business 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$150.09

Buy Now
Go! With Microsoft Office 2010, Vol. 1, And Student Videos (Amazon) Amazon Logo

$128.49



Buy Now

Microsoft Office Home & Student 2010 - 3pc/1user [download] (Amazon) Amazon Logo

$124.99

Buy Now
Microsoft Office Home & Student 2010 Product Key Card- 1pc/1user [download] (Amazon) Amazon Logo

$99.99

Buy Now
New Perspectives On Microsoft Office 2010, First Course (Amazon) Amazon Logo

$87.20



Buy Now

Microsoft Natural Ergonomic Desktop 7000 (Amazon) Amazon Logo

$81.78



Buy Now

Microsoft Office 2010: Introductory (shelly Cashman Series(r) Office 2010) (Amazon) Amazon Logo

$69.49



Buy Now

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Announcement: Transition from Microsoft Office Live Small Business To Office 365

As an Office Live Small Business customer, how am I impacted by Microsoft Office 365?

Office 365 will replace Office Live Small Business as the comprehensive Microsoft productivity service for small businesses. The Office Live Small Business service will continue to run as it does today through at least October 2011. As a valued Office Live Small Business customer, you will be offered 3 months free of the Office 365 service should you choose to transition your account to Office 365.

For now, nothing will change for Office Live Small Business customers. Please continue to use Office Live Small Business, and we will notify you based on your decision to continue usage of our service when your account is ready to be transitioned, most likely in late 2011 or early 2012.

How can I try the new Office 365 service?

If you would like to test drive the new Office 365 experience, we encourage you to sign-up for the Beta.

via smallbusiness.officelive.com

Migrate from Windows Office Live Small Business to 365
Transition to Office 365 from OLSB Website
Let us help you Transition to the Office 365 Solution
Please contact us at: info@officecloud365support.com

Visit us http://community.office365cloudsupport.com

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Announcement: Special Offer – Free Setup with Office 365

For a limited time free Microsoft Office 365 setup “Email, Domain, Exchange services” with purchase. Contact us for your free 30 Day Trial and offer details at info@office365cloudsupport.com. offer expires Oct 15, 2011

Microsoft Office 365 – Microsoft Office 2010  http://www.facebook.com/profile.php?id=1211898678#!/pages/Microsoft-Office-365-Microsoft-Office-2010/164012340348305

http://community.office365cloudsupport.com

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Announcement: Need Sales Associate for MS Office and Cloud Solutions

Job Description
Sell Microsoft Office 365 Software subscription to small business. Students get Free Microsoft Office 363 collaboration suite which include MS Office 2010 Pro Plus. Also commision on additional MS software and tools that business purchase. 2 Supervisor Positions available 98 Sales Associate Positions available
Requirements
No prior experience needed. Need persons who will contact associates, family and business owner who may want to use a cost efficient software from Microsoft.
Hours
Your own schedule, there will be limited required meeting to setup accounts and training.
Salary
You get paid for every business that you sign up and for every month they use Office 365/Online cloud service. You receive 15% of the monthly fee for the business’s first month and 8% of each following month. That means 8% for every new sale over their first year and 4% residual income thereafter.
Benefits
Students get Free Microsoft Office 365 collaboration suite which include MS Office 2010 Pro Plus. We teach you how to use the iCloud to run your own business, MS office, email, web apps, IM, sharepoint and more. Need 2 Sales supervisors to oversee Students and Staff limited hours 4-8 hrs weekly $8.00 per hour with sales commission for all their sales. These are part-time jobs. (2 Supervisor Positions $8.00 plus Commision. Sales Associates Commission only)
Instructions to Apply
Please send resume via email to info@office365cloudsupport.com and willing to work on Commission basis, and will use the software that we provide for personal and business use.
Contact Information
Peter Kelleher
Chief Sales Officer
197 Bryant Ave
Floral Park, NY 11001
Phone: (516) 874-6516, Ext.
E-Mail: support@office365cloudsupport.com

Computer Systems Cloud Specialist offers design, migration, and deployment services for Microsoft Online Services including Office 365 and Business Productivity Online Suite (BPOS). This offering is relevant to companies migrating e-mail, web conferencing, web collaboration, or instant messaging from on-premise or hosted environments to Microsoft Online Services.

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Announcement: Office 365 for professionals and small businesses (Plan P)

Click the ‘Buy’ button to begin setting up your account.

Microsoft Office 365 is a pay-as-you-go subscription service. Sign up today and get virtually anywhere access* and the productivity features listed below.

Computer Systems Cloud Specialist has configured a custom collection of Microsoft Online Services especially for you.

Review your customized collection here:

Buy Office 365

Get started with the right Office 365 plan for your organization here. Office 365 for professionals and small businesses is just $6 per user per month.

https://portal.microsoftonline.com/partner/partnersignup.aspx?type=Purchase&id=07971c45-349c-4545-8020-9ebffeaf70b3&msppid=3327243

This purchase offer includes:
– 1 user licenses Microsoft Office 365 (Plan P1)

Additional partner information:
info@office365cloud.co
516 307-6619

$6

Per user/month

Key Features

   

Email, calendar, contacts, personal archive, and 25 GB mailbox storage with 35 MB attachments with Exchange Online

  Included

Online document viewing and basic editing capabilities with Office Web Apps

  Included

Easily access and view files from your mobile device with Office Web Apps

  Included

Consistent file formatting from desktop Office versions to web versions with Office Web Apps

  Included

Sites to share documents and information with SharePoint Online

  Included

Easily design and maintain a professional-looking public website with SharePoint Online

  Included

Instant messaging, presence, online meetings, and PC-to-PC audio/video calls with Lync Online

  Included

Share your desktop with colleagues and partners with Lync Online

  Included

Premium antivirus and anti-spam filtering with Microsoft Forefront Online Protection for Exchange

  Included

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Announcement: We’d love to tell you more about Office 365, or get you started with a trial.

Ready for work. Whenever you are.

Your life, in balance, from virtually anywhere.

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A month-to-month subscription of Office 365 can help you get where you want to
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Access professional, domain-based email.

Share calendars and contacts.

Chat via video, instant messaging, or audio calls.

Do it all with confidence and a financially backed, 99.9 percent uptime guarantee.

We’d love to tell you more about Office 365, or get you started
with a trial. Contact us today!

Computer Systems Specialist has configured a custom collection of Microsoft Online Services for you to try.

Review your customized collection here:

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This trial invitation includes:
– 25 user licenses Microsoft Office 365 Beta (Plan P1)

Sincerely,
Peter Kelleher
Computer Systems Cloud Specialist

Additional partner information:
info@office365cloud.co
516 307-6619

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Announcement: What to Expect From Microsoft Office 365

Although Microsoft is not necessarily known as founders in any area today, no one can accuse them of not being alert to new computing trends and technologies. Their new cloud-based collaboration tool, Microsoft Office 365, looks to be a well-built rival for Google Apps.

Microsoft's Business Productivity Online Standards Suite has been on the market for some time, and the new generation represents a full commitment to the benefits of cloud computing in Office 365. The software as a service is now in beta, and sees Microsoft joining together the online versions of its products for communication and collaboration in an integrated, 'no updates necessary', examination.

Office 365 will be launched later this year (in 2011) and is set to contain:

• Microsoft Office Professional Plus for normal desktop applications
• Sharepoint Online for collaborative tasks
• Exchange Online for email
• Lync Online for integrated communications

Later, an adaptation of Office 365 including Microsoft Dynamics CRM will also be launched.

A complete rundown of the functions and features to be available through Office 365 has not been outlined by Microsoft. However, IT and tech industry analysts say that the offering is showing a lot of potential.

Michael Osterman, the Osterman Research president, said that “Conceptually, Office 365 is a great idea. From a functional perspective, integrating the online Office suite with hosted Exchange, SharePoint and Lync servers is going to be very useful”.

Osterman noted that having a consistent desktop experience for users across fixed machines and cloud computing will be a major boon, especially with the mobile workforce revolution in full noise. This reduces training time for transitions to cloud-based operations and ultimately improves efficiency.

One of the key upheavals for companies already using Sharepoint will not be the move to the cloud itself, but the simultaneous upgrade of Sharepoint 2007 to Sharepoint 2010, says a senior analyst with the 451 group, Kathleen Reidy.

Reidy recently quoted that, “SharePoint in Office 365 should be fairly full-featured… There'll be collaboration, content management, portal and search capabilities, for example, so a small organization will be able to set up an intranet, publish content and allow file sharing and collaboration around this shared repository,”.

Microsoft itself sees one of the most important benefits of Office 365 as its scalability and applicability to almost every corporation and business. For example, for the first time small businesses and non-profits may have access to large enterprise-scale software. Government organisations can use Office 365 to improve cost efficiencies, minimise training time and reduce IT workload.

There will be 3 different versions of Office 265 initially available: small business, enterprise and education. Each of these will have access to the 4 services stated earlier, with the standard Microsoft Office suite, SharePoint, Lync and MS Exchange all inclusive in the product.

Most impressively to some, Office 365 can be installed and operational within a small organisation in only a quarter of an hour.

Another worthwhile benefit of the platform will be access to technical support and troubleshooting, which can be tricky to get with Google Apps' free product. The pricing strategy however is seen as aggressive – lower-end packages are seen as predominantly accessible for small to medium sized businesses.

Reidy went on to say that, “Particularly for smaller organizations that typically wouldn't have the resources to buy, install, run and maintain SharePoint, this is a very cost-effective option that will give them quite a bit of functionality from a basic file-sharing, content management point of view,”.

If you think that your business or organisation could benefit from the flexibility of cloud computing then Office 365 will without a doubt be good for you. The platform doesn't require the need for extra infrastructure, a learning curve for the new system or revamped security measures.

If you want to know more about Microsoft 365 and cloud solutions, visit this site.

Article Source: http://EzineArticles.com/?expert=Kristina_Tee
http://EzineArticles.com/?What-to-Expect-From-Microsoft-Office-365&id=6303650

Warning – Buy your iPhone charger straight from Apple

Warning, Buy your iPhone charger straight from Apple, warns…

my iPhone charger plug is soo hot after charging iphone  overnight I am surprised it has not started a fire in someone else’s home.  Not sure if too much amps/voltage almost can get a burn removing plug from the wall socket… keeping it safe Peter Coach

Buy your iPhone charger straight from Apple, warns a new safety study

Six weeks after Apple launched a lawsuit in connection with fake chargers and other “Apple” items being sold online, tests carried out by global independent safety body UL on such devices have shown 99 percent of them to be unsafe.

Commissioned by the U.K.’s Trading Standards organization, UL officials tested 400 fake chargers – sold as made by Apple but found to be fake – and discovered that all but three fell short of basic safety standards, the BBC reported Thursday.

Illinois-based UL found that nearly all of the devices lacked sufficient insulating material to protect against electric shocks. The chargers used in the tests were bought online from eight countries, among them the U.S., China, and Australia.

The chief executive of the U.K.’s Chartered Trading Standards Institute told the BBC that consumers should think seriously about how they buy such items for their smartphones and other gadgets.

“It might cost [a little] more, but counterfeit and second-hand goods are an unknown entity that could cost you your home or even your life, or the life of a loved-one,” Leon Livermore said.

With seemingly so many stories in recent months of faulty batteries causing sudden fires and meltdowns, device owners are being warned to take simple steps to stay safe, including never to cover their gadgets when they’re charging and never to use a charger that’s obviously damaged, such as one with a visibly damaged cable.

Apple lawsuit

Apple’s October lawsuit, which targeted Amazon seller Mobile Star, is an attempt by the tech company to stamp out the trade in fake Apple goods.

To support its claim against Mobile Star, the Cupertino company tested more than 100 “Apple” chargers and other products bought from a number of Amazon sellers, and found 90 percent of the devices to be fake.

Apple noted in its lawsuit that “unlike genuine Apple products, they are not subjected to industry-standard consumer safety testing and are poorly constructed with inferior or missing components, flawed design and inadequate electrical insulation.”

 read:http://www.digitaltrends.com/apple/apple-fake-chargers-test/

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Todays News: Internet outage in Germany blamed on failed botnet attack

Chloe Louise Smith, 26, from Nottingham, England, uses her phone to buy plane tickets, but prefers a laptop since she can type faster. Photo by Ben Fox Rubin/CNET

Chloe Louise Smith, 26, from Nottingham, England, uses her phone to buy plane tickets, but prefers a laptop since she can type faster. Photo by Ben Fox Rubin/CNET

Todays News: Internet outage in Germany blamed on failed botnet attack

Deutsche Telekom says 900,000 customers were affected by the attack, the second such offensive in two months.

Internet outage in Germany blamed on failed botnet attack

A failed attempt to hijack consumer routers is being blamed for a series of network outages that left hundreds of thousands of people in Germany without internet service this weekend.

Around 900,000 Deutsche Telekom customers of the German telecommunications giant’s 20 million customers were affected by the outages, which began Sunday and lingered into Monday, the company said in a statement. The attack was designed to quietly recruit the devices for a wider offensive, the second such large-scale attack on internet-connected devices in little more than a month, the company said.

Keep that Internet – Antivirus software running in High Gear to keep your systems protected.  Firewall up and McAfee LiveSafe shields up. I am currently using the Malwarebytes – Anti Malware software to protect my computer equipment…

“The attack attempted to infect routers with a malware but failed, which caused crashes or restrictions for 4 [percent] to 5 percent of all routers,” the company said in a statement. “This led to a restricted use of Deutsche Telekom services for affected customers.”

The company said it is rolling out a software update to fix the issue. It also recommended that customers temporarily disconnect their routers from their power source to reboot them free of the malware.

A similar attack occurred in late October, when hackers used what’s known as a distributed denial of service attack (DDoS) — conscripting hordes of internet-connected devices like computers, routers and security cameras into a botnet that left dozens of popular websites inaccessible for several hours.

Buying stuff on your phone still sucks. Here’s why

Buying stuff on your phone still sucks. Here’s why

On a Friday this month in Manhattan’s Madison Square Park, I chatted with a handful of people about what it was like for them to buy T-shirts, toothpaste or TVs on their phones. I got an earful.

“It’s difficult to move around and look for other options,” Munaf Tinwala, a 42-year-old chemical engineer from Long Island, told me.

“It’s just a hassle,” 22-year-old Macarena Dawson, of Queens, said.

The most striking aspect: This was the exact thing I heard from consumers last year. Despite the tech industry racing to build self-driving cars and colonize Mars, it continues to fail at the far simpler task of making it easy to purchase toilet paper on your phone.

As phones become the next big platform for retail, nailing the shopping experience on these small screens is critical for consumers, merchants and payment companies. Better mobile browsing and purchasing could change buying habits, speeding up the shift of spending from physical stores to digital.

Adobe predicts phones will be the leading electronic device for purchasing in the US by early 2018; it’s the PC, by far, today. When that switch happens, it could allow you to buy just about anything in a flash during a moment of downtime on the phone. But it may mean you’re likely to spend even more time with Amazon or eBay, ignoring more traditional retailers that haven’t invested in mobile.

“I think over time, what you will definitely see is the mobile phone and mobile platforms will be the predominant way to pay,” Jennifer Bailey, vice president of Apple Pay, said in an interview earlier this month.

Mobile shopping still stinks

For now, though, buying stuff on a phone is often terrible, so at least for this Cyber Monday you’re likely still buying stuff on a laptop, with its big screen and full physical keyboard.

While people are buying on mobile websites and apps a lot more — up 65 percent from last year — consumers are three times more likely to complete a purchase on a PC than a phone, according to an Adobe mobile retail report released last month. That’s resulted in PCs bringing in 75 percent of retailers’ online sales this year, versus just 16 percent from phones, the report said. (Overall, e-commerce still accounts for less than 10 percent of US retail sales.)

To consumers, phone screens are too small, pinch-to-zoom features aren’t available in mobile apps, it’s hard to find things easily, and checkout using that tiny touchscreen keyboard is a pain. When people do buy on mobile, they make smaller purchases than on desktops, Adobe found.

“You’re not shopping, you’re buying,” said Tamara Gaffney, an analyst at Adobe Digital Insights. “That’s a really big problem.”

Retailers stand to lose billions of dollars in sales if they don’t get their act together, Adobe said. And consumers will continue to be frustrated when trying to buy.

Just wait another year. OK, maybe longer

You can look ahead to a better shopping experience, even if it takes a few years.

“There’s still a lot of work that’s left to be done,” said Matt Barr, Mastercard’s senior vice president for digital payments. “But there’s clearly a light at the end of the tunnel.”

eBay said it’s adding more organization, personalization and comparison shopping tools to its catalogue of over 1 billion ever-changing listings. That should help the e-retailer fill mobile screens with more relevant information for each shopper.

Amazon is also decluttering its app to make the experience as simple and “glance-able” as possible, said Amazon spokeswoman Angie Newman. Both e-commerce heavyweights are pushing mobile notifications to encourage customers to keep opening their apps.

Buying even more from Amazon

Since most retailers don’t have popular apps with your saved personal information or big teams of mobile software developers, big e-retailers like Amazon and eBay could have a huge leg up on the competition as mobile grows in importance. Amazon already has a massive lead on desktop.

There are several efforts involving checkout that might help all those mobile dollars spread around to more merchants. Apple Pay and PayPal are quickly expanding their mobile-payments services to more apps and mobile sites, making it easier to complete purchases. Google’s Android Pay, Mastercard’s Masterpass and Visa Checkout offer similar services, though all these options need to grow to get broad mobile appeal.

This work is starting to pay off, with this Black Friday marking the first day in US retail history to hit over $1 billion in sales from phones and tablets.

“We think the momentum is fantastic and we believe it will continue,” Bailey, of Apple Pay, said.

Other features coming from eBay and Amazon, like personalization or voice shopping, will be harder for traditional retailers to replicate. Still, some smaller sellers are getting better at the mobile game, offering attractive apps that use big pictures, app-exclusive items and easy browsing to entice customers.

Back on the street in Manhattan, Robert Broadbent, a 29-year-old from Brooklyn, clicked through the JackThreads men’s clothing app, which he said was fun to shop even if he wasn’t looking to buy anything.

“The mobile apps have to offer something better than a desktop,” he said. “Give me a reason to go on there.”

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Computer Systems Cloud Specialist